Job Description
Job DescriptionSalary:
About The WOW Center
AtThe WOW Center, we believe that every person deserves the opportunity to grow, connect, and thrive. Our culture is rooted in compassion, inclusion, and genuine joy in what we do. We dont just teach we empower adults with developmental disabilities to live more confidently, independently, and meaningfully within their communities.
If youre someone who loves uplifting others, celebrates wins big and small, and thrives in a collaborative environment, youll fit right in.
What We Value
- A genuine love for helping others
- Patience, empathy, and a sense of humor
- Creativity and flexibility
- Team spirit we support each other
- A growth mindset no two days are the same!
What does a Data Compliance Specialist do at The WOW Center?
The WOW Center is seeking a highly analytical, detail-oriented professional to lead the management, optimization, and reporting of data withinTherap, our primary client record management system. This role serves as the organizations internal expert on Therap data governance, reporting, analytics, and cross-department system improvement.
This position blendsdata management, business intelligence, and project management to ensure accurate reporting, operational insight, and regulatory compliance. The ideal candidate is highly proficient in Excel (including pivot tables, formulas, dashboards, and data cleaning), comfortable leading projects, and able to collaborate effectively across departments.
Desired Qualifications
Required
- StrongproficiencyinExcel(pivot tables, formulas, data cleaning, dashboarding).
- Experience inproject management(formal or informal).
- Strong analytical, organizational, and communication skills.
- Ability to work collaboratively across departments.
- High attention to detail and commitment to data accuracy.
Preferred
- Experience withTherapor another client record management system.
- Background in disability services, nonprofits, healthcare, or human services.
- Experience with data visualization tools (Power BI, Tableau, or similaroptional).
Professional Responsibilities and Duties
TherapData Management & System Optimization
- ManageTherapdata on an ongoing basis to ensure accuracy, completeness, and compliance.
- Build andmaintaindata governance standards to strengthen long-term data integrity.
- Work with departments to ensure proper data entry practices and compliance with established workflows.
Business Intelligence & Reporting
- Design, build, andmaintaindashboards, reports, and analytics inTherapand Excel.
- Develop insights and visualizations related to key operational areas, including:
- Individual goals & progress
- Attendance and service delivery
- Billing data
- Assessments and questionnaires
- Demographics
- Other program and operational indicators
- Providetimely,accuratereports for leadership, the board, state and local agencies, grantors, donors, and other stakeholders.
Cross-Department Collaboration
- Partner withEducation,Operations,Social Services,HR, and other teams toidentifyreporting needs and build efficient data solutions.
- Assistdepartments in developing and streamlining processes that support the accuracy and reliability ofTherapdata.
- Support staff training on data entry, documentation standards, and reporting workflows.
Project Management
- Lead data-related projects from planning to execution.
- Assistin implementing newTherapmodules, features, and process improvements.
- Track progress, solve system issues, and communicate project updates to leadership.
Ready to Apply?
If you are someone who loves turning data into insight, thrives on improving systems, and wants your work to directly support individuals with developmental disabilities we would love to hear from you. If this sounds like you, apply today and help us strengthen the systems that support our mission. Join The WOW Center and make an impact behind the scenes that changes lives every day.