Job Description
Job DescriptionOur Mission:
Join the Industry Leader in Lifting Solutions
At Bishop Lifting Products, Inc., we don’t just move loads – we move industries forward. As the most trusted name in lifting, we’ve been solving routine and complex challenges since 1984 with top-quality products, deep expertise, and unmatched customer service. From wire ropes to rigging, slings, and below-the-hook solutions, we’ve got the gear and the grit to support America’s toughest jobs.
With 40+ locations nationwide, a growing team, and a culture built on safety, service, and teamwork, Bishop Lifting is where hard work meets opportunity. Be part of a company that’s lifting the industry – and our people – to new heights.
Your next big move starts here.
Job Purpose:
Using discretion and independent judgment, the branch manager leads the branch in the achievement of the company’s goals and oversees all aspects of branch operations, including sales. The branch manager will oversee all aspects of branch operations including service & maintenance, rental, inside sales, logistics and P/L.
Key Duties and Responsibilities:
- The Branch Manager oversees the Onsite Personnel in regard to Safety, Facility Readiness (including Security), Inventory Control, Review of Payables, Collections, Purchasing, and oversee & implement All Working Processes to Prep Sales and/or Rental Orders Required by Facility for Shipment.
- Develop a strategic plan for the branch that will overcome obstacles and identify opportunities for success, and successfully execute that plan to meet branch goals and objectives.
- P & L controlling of Branch labor, revenue, and profit margin.
- Understand and manage branch operation performance to Key Performance Indicators targets and actual results.
- Develop and implement strategies to optimize branch operations. Streamline and simplify businesses processes between departments to insure smoother operations.
- Responsibility includes reviewing orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order.
- Meet with key customers on a regular basis to ensure that they are satisfied with our performance, to strengthen our relationship, and to develop strategies to insure their future business.
- Take ownership of all customer concerns and complaints, addressing them promptly and ensuring that customer is satisfied with the final resolution.
- Manage multiple tasks and priorities and easily adapt to changing situations.
- Conduct monthly meetings with branch management team to ensure that everyone is working together to meet or exceed branch and company goals.
- Ensure that the branch facility is safe, clean, well-maintained, and meets company’s safety standards.
- Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position.
- Responsible for hiring decisions, coaching, and development of the team.
- Develop and foster a culture of teamwork and trust.
- Responsibilities include hiring and retention, performance reviews, training and development, coaching and corrective action.
- Other duties as required.
Job Requirements:
- Two years minimum experience managing business operations and supervising a team.
- Previous experience in the rental equipment industry preferred.
- Excellent written and oral communication skills. Good interpersonal skills and strong leadership skills along with proven leadership experience.
- Highly analytical, results- oriented, ability to multi-task, negotiate, and work in a fast-paced environment.
- Must be proficient in the use of computers and software including MS Office
- Must have basic knowledge of sales, marketing, inventory management, service, and operations.
- Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Must be at least 18 years of age.
- Must be able to pass a pre-employment background check, drug test, and physical.
- Must be authorized to work in the United States without sponsorship.
Bishop Lifting Products, Inc. and it’s subsidiaries are an Affirmative Action and Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984.
Apply today! We’re ready to help you start your new career path.