Job Description
Job DescriptionWe are seeking a highly strategic, people-centered Office Manager to lead and scale our second location in Fort Lauderdale. This role represents the next evolution of Office Management and Human Resources—blending culture stewardship, talent development, operational excellence, and marketing leadership into a single, high-impact position.
This individual will serve as the bridge between employees and executive leadership, ensuring workforce strategy directly supports business growth, brand excellence, and long-term sustainability. Under the direction of the C-Suite, you will shape culture, engagement, leadership pipelines, and performance while also overseeing daily marketing operations, campaign execution, and team management for the Fort Lauderdale office.
This is not a traditional administrative role. It is a strategic leadership position for someone who understands that people drive performance, culture fuels growth, and data-informed creativity builds enduring brands.
Key Objectives
- Build and sustain a high-performance, inclusive, values-driven workplace
- Align people strategy with business and revenue objectives
- Lead the Fort Lauderdale office as an operational, cultural, and marketing hub
- Drive marketing performance through strategy, execution, analytics, and team leadership
- Serve as a trusted advisor to leadership and advocate for employees
People Operations & Workforce Strategy
- Implement and execute workforce strategy in partnership with the C-Suite
- Champion company culture, values, and employee engagement initiatives
- Lead recruitment, onboarding, retention, and talent development for on-site roles
- Manage performance systems, goal alignment, and feedback cycles
- Build leadership pipelines and support succession planning
- Serve as primary contact for employee relations, conflict resolution, and well-being
- Drive initiatives focused on employee experience and inclusion
- Support ESG-aligned initiatives including community engagement and sustainability
- Use people data to inform workforce planning and organizational decisions
Office & Operational Leadership
- Lead day-to-day operations of the Fort Lauderdale office
- Act as on-site representative of executive leadership, translating vision into execution
- Establish systems, workflows, and processes that support scale and efficiency
- Oversee vendors, office budgets, and operational planning
- Ensure compliance with employment policies and safety standards
Marketing Strategy & Team Leadership
- Lead marketing strategy and execution aligned with company objectives
- Oversee campaigns, brand messaging, and go-to-market initiatives
- Manage and mentor marketing staff, creatives, and strategists
- Bridge creative vision with data-driven performance analysis using KPIs and reporting
- Manage marketing budgets, timelines, and ROI
- Coordinate with sales, leadership, and product teams to drive awareness, leads, and revenue
Qualifications & Experience
- 3–5+ years in Office Management, People Operations, HR leadership, or Agency Operations
- Demonstrated experience leading marketing teams, campaigns, or agency operations
- Strong understanding of modern HR practices and culture-building
- Proven ability to align people initiatives with business outcomes
- Experience managing budgets, teams, and cross-functional stakeholders
- Data-driven, analytical, and highly organized
- Exceptional communication, leadership, and conflict-resolution skills
- Experience working with executive leadership preferred
- Bachelor’s degree required; advanced degree or HR/People Ops certification a plus