Job Description
General Summary
The Program Manager will lead cross-functional initiatives from concept to delivery, ensuring alignment with organizational goals and driving measurable outcomes. This role requires strategic thinking, tracking and reporting, operational excellence, and the ability to influence without direct authority. The ideal candidate thrives in fast-paced environment and excels at turning ambiguity into structured, actionable plans.
Primary Responsibilities
- Program management including but not limited to;
- Wholesale and retail tire tracking, tire price files for POS system.
- Digital files and strategy for suggested tire retails to display on Midas.com consumer site.
- Tire program sourcing maintenance, LLTG warranty, process and fiscal tracking.
- Franchisee of the Year, sales growth incentive, brand survey tracking
- Convention registration readiness and various processes.
- Canada PLCC reporting and PLCC program.
- Annual business review template, ZOHO email administration.
- Executive meeting expense tracking, travel calendars and analytical reports.
- Develop program strategies and roadmaps that align with organizational priorities and long-term goals.
- Build franchisee and franchisor relationships exemplifying “Servant Leadership” skill set in a Value Driven Culture.
- Lead cross-functional teams to deliver complex initiatives on time and within scope.
- Define program KPIs and track performance to ensure continuous improvement.
- Manage risks and dependencies across multiple workstreams.
- Communicate program status to executives, stakeholders, and team members with clarity and precision.
- Drive process improvements to enhance efficiency, quality, and collaboration.
- Facilitate decision-making by synthesizing data, insights, and stakeholder input.
- Oversee budgets and resource planning for assigned programs.
Qualifications
- Forecasting, Budgeting, Financial, Operations, Procurement, etc.
- Bachelor’s degree or 3-7 years of program or technical management experience in a corporate environment.
- Proficient in Microsoft word, excel, pivot tables, report building, power point.
- Familiar using Ghat GPT, Microsoft Copilot, or other AI platforms.
- Ability to manage multiple initiatives simultaneously in a dynamic environment.
- Experienced with data-driven decision-making and performance measurement.
- Ability to travel 10% of time in North America.
- Occasional nights, weekends to support special events.
What Success Looks Like
- Programs delivered on time with clear, measurable impact.
- High stakeholder satisfaction across teams and leadership.
- Ability to work and collaborate efficiently with both corporate staff and franchise network.
- Clear communication and alignment across all levels of the organization.
- Improve processes, analytics and workflows that scale with organizational growth.
Why Join Midas?
At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.