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Returns Coordinator - Warehouse Operations

Tier One Services, Inc
locationMiami, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Schedule: Monday–Friday
Hours: 40 hours per week
Pay: $18/hour


Executive Summary

We are looking for a hands-on Returns Coordinator to work directly in our warehouse environment processing returned merchandise. This role requires strong organization, attention to detail, and the ability to stay on top of deadlines while handling customer return issues. You’ll be actively involved on the warehouse floor, supporting daily operations in a fast-paced, physical setting. Responsibilities may change based on business needs.

Responsibilities:

  • Receive, inspect, and process returned furniture and textiles
  • Sort, label, and move returned items to proper locations
  • Update inventory and return information in WMS/ERP systems
  • Identify damages, shortages, or discrepancies and report issues
  • Communicate with warehouse leads and team members
  • Assist with receiving, staging, and general warehouse duties as needed
  • Help maintain a clean, safe, and organized work area

Requirements:

  • 1–2 years of experience in receiving or warehouse operations (leadership experience preferred)
  • Bilingual in English and Spanish
  • Strong verbal and written communication skills
  • Basic Microsoft Office skills
  • Experience using inventory management systems (WMS/ERP)
  • Problem-solving skills related to returns processing
  • Ability to lift up to 50 lbs and perform physical tasks for extended periods
  • Forklift or material handling equipment experience is a plus

Working Environment:

  • Hands-on indoor and outdoor warehouse setting
  • Frequent handling of furniture and textiles
  • Moderate noise level
  • Personal protective equipment (PPE) provided
  • Reasonable accommodations available for employees with disabilities

Company DescriptionWe are committed to providing personalized, high-quality staffing solutions that meet the unique needs of each business we serve.

Company Description

We are committed to providing personalized, high-quality staffing solutions that meet the unique needs of each business we serve.

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