<h3>Job Description</h3>
<p>Job DescriptionResponsibilities:<br><br>This role consists of receiving requests to place online orders on behalf on crew members.&nbsp;<br><br>
<ul>
<li>Promptly answer Whatsapp calls and messages in a very professional and friendly way.</li>
<li>Place online orders accurately from different websites such as Amazon etc.</li>
<li>Create Invoices</li>
<li>Receive Orders, Update Order Status, Pack Orders and log as per company standard operating procedure.</li>
<li>Respond to customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions</li>
<li>Attends required meetings.</li>
<li>Adhere to all company standards related to members, guests, and associates experience</li>
<li>Follow all safety standards</li>
<li>Help with warehouse operations as required</li>
</ul>
<p><br>Requirements:<br><br>
<ul>
<li>Professional and Friendly Attitude</li>
<li>Patience &amp; Empathy (crew are from different countries and some need more help than others)</li>
<li>Quick learner</li>
<li>Computer Skills (Whatsapp, online store applications etc)</li>
<li>Attention to details</li>
<li>Time management</li>
<li>Ability to effectively prioritize work</li>
</ul>


Customer Orders Coordinator - Seasonal (Nov - May)

Job Description