Job Description
Job DescriptionDescription:
Oversee all aspects of the Revenue Cycle Management claims adjudication and payment process to ensure accurate, timely, and efficient accounts receivable management. Work with billing specialists on common billing errors to minimize rejected claims and delayed payment work with consulting partners as needed to ensure a balanced business load in this area.
Essential Functions
Responsible for all billing and revenue cycle management questions, issues, and process improvements
Provide internal and external business partners with customer perspective and facilitate timely response to complex business challenges and opportunities
Recommend and implement procedural and systems changes to deliver quality service to internal and external customers
Establish and monitor goals, policies, procedures, and systems related to all aspects of billing and collections-related operations
Work with management, out-sourced companies, and staff to continuously improve skills and processes
Build strong customer-focused relationships with practice staff, provide prompt and objective coaching and counseling
Identify and propose training needs and coordinate training programs that address the business needs
Maintain effective communications within the department and externally where appropriate
Coordinate with other units/departments to facilitate special requests, coordinate tasks and resolve escalated issues
Requirements:
Job Specifications
Typically has the following skills or abilities:
Bachelor’s degree in related field or equivalent experience
2+ years of functional experience with optometry billing and revenue cycle management
In-depth knowledge of insurance claims processing
In-depth knowledge of federal and state claim regulatory policies
In-depth knowledge of associated business systems and applications
Excellent verbal and written communication skills
Ability to work with all levels of employees and management
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers