Job Description
Job DescriptionDescription:
ABOUT US
Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription.
JOB SUMMARY
We are seeking a reliable, detail-oriented Assistant Billing Manager to support the daily operations of our Accounts Receivable (Billing) Department. This role works closely with the Billing Manager to oversee workflows, maintain accurate financial reporting, and support the team in achieving timely collections and efficient billing processes.The ideal candidate is organized, proactive, bilingual, and comfortable balancing hands-on operational responsibilities with team leadership in a fast-paced, deadline-driven environment.
Requirements:
DUTIES AND RESPONSABILITIES
- Assist in overseeing daily billing and accounts receivable operations.
- Monitor aging reports and follow up on outstanding balances to support timely collections.
- Support payment posting, reconciliations, and billing-related reporting.
- Perform A/R audits in collaboration with the Collections Specialist to ensure accuracy and compliance.
- Address client billing inquiries and resolve discrepancies in a professional and timely manner
- Identify opportunities to improve workflow efficiency and billing processes.
- Collaborate closely with the Billing Manager on department goals, performance metrics, and reporting.
- Support the Billing Manager in daily oversight of team operations.
- Act as the primary point of contact when the Billing Manager is unavailable.
- Monitor productivity, attendance, and performance metrics.
- Assist with resolving escalations or complex client issues professionally and efficiently.
SKILLS & ABILITIES
- Experience with accounts receivable auditing.
- Bilingual in English and Spanish (required).
- Experience with Salesforce (preferred).
- Proficiency in Google Workspace, including Google Sheets.
- Prior supervisory or leadership experience preferred.
- Strong organizational, analytical, and time-management skills.
- Excellent communication, problem-solving, and customer service abilities.
- Detail-oriented with the ability to multitask in a high-volume, deadline-driven environment.
EDUCATION & EXPERIENCE
- Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or a related field preferred.
- 3+ years of experience in billing, accounts receivable, or collections Experience supporting or leading frontline operational teams in a high-volume, deadline-driven setting.
- Experience working in a structured, compliance-focused environment preferred.
BENEFITS
- Parental leave
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Paid sick time
- Paid jury duty
- Bereavement leave
- Employee assistance program
- Disability insurance
- Paid holidays
AN EQUAL OPPORTUNITY EMPLOYERWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.