Job Description
Job Description
A Bistro Attendant's primary role is to provide excellent customer service and ensure the smooth operation of a bistro, typically within a hotel or similar establishment. This involves tasks like serving food and beverages, preparing items, handling transactions, and maintaining a clean and organized dining area. They also play a key role in creating a positive dining experience and may be involved in inventory management and other duties as needed.
Compensation:
$13.50 hourly
Responsibilities:
Guest Interaction:
- Greeting guests and creating a welcoming atmosphere.
- Engaging with guests, understanding their needs, and making recommendations.
- Answering questions about the menu, beverages, and other hotel services.
- Ensuring guest satisfaction with the food, drinks, and service.
- Responding promptly to guest requests.
Order Taking and Preparation:
- Taking food and beverage orders and accurately entering them into the Point of Sale (POS) system.
- Preparing coffee, specialty drinks, and simple food items using appropriate equipment.
- Ensuring food and beverages are prepared according to recipes and quality standards.
Food and Beverage Service:
- Serving food and drinks to guests, ensuring prompt and courteous service.
- Maintaining proper food temperatures and presentation.
Maintaining a Clean and Organized Workspace:
- Performing side work such as stocking supplies, cleaning tables, and maintaining cleanliness throughout the shift.
- Ensuring the work area is clean, organized, and well-stocked.
Operational Duties:
- Performing opening and closing duties as required by the service station assignment.
- Processing payments and handling cash transactions.
- Maintaining an awareness of restaurant policies and procedures.
Teamwork:
- Collaborating with other team members to ensure smooth service and guest satisfaction.
- Offering assistance to colleagues when needed.
Other duties:
- May include inventory management, handling special requests, and assisting with special events.
Qualifications:
- Minimum one year of experience in a similar position dealing with the public.
- Minimum state age requirement to serve alcoholic beverages.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
- Toast POS training preferred.
About Company
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun