Job Description
Job Description
Position: F&B Manager
SUMMARY DESCRIPTION:
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”…..
The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets.
RESPONSIBILITIES AND AUTHORITIES:
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Always treat guests with courtesy and respect in a variety of situations
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Honesty & Integrity
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Delivers outstanding service and creates memorable experiences.
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Coordinates and multi-tasks job duties in an active environment
SPECIFIC DUTIES:
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Assists Restaurant General Manager(s) in training and developing management and staff.
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Schedules some or all front of house departments.
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Submits and verifies payroll for front of the house staff.
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Develops training documents, menu descriptions and service documents for front of house staff.
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Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process.
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Coordinate interviews with applicants as necessary.
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On boards and creates training programs for new hires.
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Prepare daily and seasonal staff training classes.
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Design and implement new tools and procedures to improve service as necessary.
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Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions.
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Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc.
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Ensure that all health department standards are being upheld daily.
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Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs.
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Ensures a high level of guest satisfaction and cultivates return business.
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Develops and upholds restaurant standard operating procedures.
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Meets guests and develops relationships to manage the restaurant from a promotional angle.
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Develops and upholds restaurant standard operating procedures.
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Upholds all People Services best practicesas it pertains to coaching, counseling, disciplinary, hiring, and terminations.
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Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook.
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Acts as anambassadorto Arlo Hotels Culture.
REQUIREMENTS:
Certifications:
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Florida Food Handler Manager Certification
Knowledge:
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Minimum two (2) years of experience in F&B Management or similar roles.
Physical Abilities:
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Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance.
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Reaching overhead and below with the knees, including bending, twisting, pulling and stooping
- Other reasonable responsibilities assigned by Leadership.