Job Description
Job DescriptionSalary:
What Is MyBambu?
MyBambu is a cutting-edge fintech platform delivering the first all-in-one mobile digital financial solution for underserved, primarily Hispanic communities. With a focus on financial inclusion, MyBambu offers easy access to a range of services, including checking accounts without credit checks, remittance services, bill payments, and mobile top-ups. Recognized with the FIS Impact Award for innovation in 2020, MyBambu is dedicated to breaking down barriers to financial access and literacy, empowering users through a bilingual, user-friendly mobile experience tailored to diverse needs.
Job Summary:
This is a full-time, in-person position reposting to the Marketing Operations Manager. We are seeking a strategic and visually driven Creative Lead to oversee the development, direction, and execution of creative assets across all marketing channels. This role bridges high-level brand strategy with hands-on creative leadership, ensuring that all visual communications reflect our brand identity and support business objectives. The Creative Lead will guide a multidisciplinary design team, manage workflows, and collaborate with cross-functional partners to bring impactful campaigns to life. This role will translate brand and marketing strategies into compelling creative concepts, craft persuasive advertising copy, and ensure that all deliverables reflect a strong, cohesive creative vision.
Duties/Responsibilities:
- Translate brand and marketing strategies into tangible creative concepts, writing persuasive advertising copy and ensuring all deliverables align with a cohesive and impactful creative vision.
- Serve as the main liaison between marketing strategy and the creative team to translate campaign objectives into actionable, visually compelling creative briefs.
- Provide clear, decisive creative direction and visual leadership across channels including paid media, CRM, social media, product, print, outdoor, radio, and video.
- Lead and mentor the creative teamdefining roles, setting expectations, overseeing schedules, and conducting performance evaluations to foster accountability, growth, and innovation.
- Review, refine, and approve creative deliverables, ensuring all assets meet high-quality standards, align with brand guidelines, and resonate with target audiences.
- Guide the visual representation of ideas from concept to completion, including graphics, layout, photography, motion, and design systems.
- Collaborate with internal stakeholders (Product, CRM, Paid Media, Social) to align creative execution with strategic goals.
- Manage creative timelines, prioritize resources, and ensure timely delivery of projects within budget constraints.
- Proactively recommend new creative concepts, formats, and visual approaches to keep campaigns fresh, relevant, and competitive.
- Maintain awareness of design, digital, and cultural trends to continuously elevate the brands visual storytelling.
- Identify and implement improvements in creative workflow, tools, and team processes to increase efficiency and creative output.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Bilingual fluency in English and Spanish (spoken and written) highly preferred.
- 4+ years of experience in a creative leadership role, preferably in a fast-paced or regulated industry (e.g., fintech, financial services).
- Strong supervisory and team leadership skills with experience in hiring, mentoring, and evaluating creative talent.
- Excellent visual communication skills with a strong understanding of brand development, typography, layout, and storytelling.
- Ability to convert strategic marketing direction into visually compelling creative solutions.
- Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects) and Figma.
- Experience working across various media: digital, print, video, radio, social, CRM, and outdoor.
- Strong organizational and time management skills; capable of managing multiple projects and meeting deadlines under pressure.
- Excellent interpersonal and presentation skills; able to clearly communicate creative vision and feedback across departments.
Education and Experience:
- Bachelors degree in advertising, Marketing, Communications, Creative Writing, or related field (Graphic Design is a plus).
- 3+ years of experience developing creative concepts and writing advertising copy, with the ability to translate marketing strategies into compelling campaigns.
- Experience supervising or managing creative teams is strongly preferred.
- Proven track record of leading creative projects from strategic brief to final execution, ensuring alignment between brand strategy, messaging, and visual assets.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
MyBambu is an E-Verify employer and participates in the E-Verify program to confirm the identity and employment authorization of all newly hired employees. MyBambu is an Equal Opportunity Employer.