Front Office Coordinator Bilingual (Spanish/English)

Express Employment Professionals

Jacksonville, FL, USA

Published: 6/14/2022

Full Time

Job Description

An Express Employment Professionals Front Office Coordinator (FOC) is responsible for managing the front desk operations, serving as the first point of contact for visitors and applicants, and supporting the overall office goals. Key duties include answering phones, greeting visitors, administering employment forms, ensuring a tidy office, and maintaining confidentiality. This role requires strong communication and organizational skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment.

Core Responsibilities

First Point of Contact:

Greet visitors and applicants, answer the phone, and provide initial assistance, creating a positive first impression of the Express office.

Applicant Processing:

Administer employment forms and skills evaluations, and process and enter online applications into the office's tracking system.

Office Maintenance:

Monitor the appearance of the office, ensure adequate office supplies, and maintain confidentiality of processed documents.

Administrative Support:

Support the overall goals of the office by assisting with inside sales efforts, making appointments, and collecting timecards for payroll processing.

Team Support:

Provide administrative support to the entire team as needed.

Key Requirements

Interpersonal Skills: Excellent communication, strong organizational skills, and the ability to develop strong working relationships.
Technical Proficiency: Knowledge of Microsoft Office applications (Word, Excel, Outlook).
Work Ethic: Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain high standards of organization.
Typing Skills: A minimum typing speed of 45 words per minute is often required.

Express