Job Description
Job Description
JOB DESCRIPTION
Job Title: Travel Specialist
FLSA Status: Non- Exempt
Department: Finance and Accounting
Prepared By: Traci England-Nelson
Reports to: Manager , Travel
Prepared Date: 12/31/2025
WC Code: 8871
EEO Category: Administrative Support
All Star Healthcare Solutions is looking for dedicated, energetic, hardworking individuals who want to join a very successful and growing healthcare staffing company in the North Broward area. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on effectively servicing our Providers, Clients, and the Community; while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion, in a fun and collaborative environment.
Job Summary:
We are looking for a Travel Specialist. The Travel Specialist is an internal role responsible for researching, booking, coordinating, and servicing travel arrangements for All Star’s healthcare providers traveling to assignments across the United States. This role partners closely with sales consultants, providers, finance, and external vendors to deliver timely, accurate, and cost-effective travel solutions while adhering to client-specific budgets and internal approval requirements.
This is not a travel agent or sales role. The Travel Specialist focuses on operational execution, financial compliance, problem resolution, and ongoing travel support in a fast-paced, high-volume environment.
Duties/Responsibilities:
- Research, book, and manage travel arrangements including airfare, lodging, and rental vehicles
- Coordinate travel in alignment with assignment requirements, start dates, client-specific requirements, and company travel policies
- Identify travel options that exceed client-specific requirements and obtain required approvals prior to booking
- Maintain accurate and up-to-date travel records, itineraries, approvals, and supporting documentation
- Monitor upcoming travel to proactively identify and resolve potential issues such as delays, cancellations, missed connections, or lodging changes
- Respond promptly to urgent travel disruptions with a solutions-oriented, customer-first approach
- Build and maintain effective working relationships
- Manage a high volume of concurrent bookings while meeting tight deadlines and service-level expectations
- Participate in a rotating after-hours on-call schedule to support urgent provider travel needs, as business requirements dictate
- Perform other duties as assigned
Knowledge, Skills/Abilities:
- Strong customer service mindset with the ability to support providers in time-sensitive or high-pressure situations
- Excellent organizational and multitasking skills with strong attention to detail
- Solid financial awareness with the ability to manage budgets, recognize cost variances, and follow approval processes
- Strong written and verbal communication skills
- Proven ability to problem-solve independently while following established guidelines and escalation paths
- Comfortable working in a fast-paced, deadline-driven environment with shifting priorities
- Proficiency with travel booking platforms, reservation systems, and Microsoft Office or similar tools
Education and Experience:
- Bachelor’s degree preferred, but not required
- Prior experience in travel coordination, logistics, operations, finance-adjacent roles, or customer service strongly preferred
- Any combination of knowledge, skills, abilities, experience and/or education may be considered
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All Star Healthcare Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee’s ‘at-will’ employment relationship with the company.
All Star Recruiting Locums, LLC and affiliates are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, age or any other category protected by law.
