E-Commerce Associate

Job Description

Job DescriptionDescription:

The E-Commerce Assistant is responsible for supporting all aspects of third-party logistics related to our e-commerce operations. This includes product preparation, packaging, photography, documentation, and staging for shipment. The role also ensures workspace cleanliness and organizational efficiency to maintain smooth fulfillment workflows.

ESSENTIAL FUNCTIONS:

1. Box Preparation & Fulfillment:
   1. Prepare and label boxes for product shipping, ensuring accuracy and readiness.
   2. Safely and securely pack and seal products using appropriate materials.
2. Product Photography:
   1. Take clear, high-quality photographs of products for documentation purposes.
   2. Capture 3-4 angles of each product and one image of the product label.
3. Inventory Coordination:
   1. Assist in checking and verifying inventory levels before shipment.
   2. Communicate with IT and logistics teams about any product or order discrepancies.
4. Workstation & Equipment Maintenance:
   1. Maintain a clean, organized, and safe packing area at all times.
   2. Ensure photographic and packing equipment is functional and properly stored.
5. Documentation & Reporting:
   1. Log photographic and packaging records in the e-commerce system accurately.
   2. Follow all internal protocols for labeling, packing slips, and shipment tracking.

OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

1. Follow departmental policies and standard operating procedures.
2. Conduct oneself in alignment with the values of The Career Academy of the Palm Beaches.
3. Support other IT and e-commerce-related projects as needed.
4. Perform additional tasks as assigned by the Vice President of IT.

Requirements:

KNOWLEDGE AND SKILLS:

1. High school diploma or equivalent required; post-secondary coursework in digital media, logistics, or IT preferred.
2. Prior experience in e-commerce operations, fulfillment, or warehouse environments preferred.
3. Strong organizational skills and attention to detail.
4. Familiarity with basic photography equipment and lighting setup.
5. Competence in using computers, cloud storage systems, and digital inventory platforms.
6. Ability to work independently and follow structured routines.
7. Strong communication skills and a positive attitude.
8. Ability to stand for extended periods and lift up to 30 lbs.

PHYSICAL REQUIREMENTS:

1. Capable of lifting/carrying 30 lbs.
2. Repetitive motion and physical activity required.
3. Ability to stand and move for long periods.
4. Use of photographic equipment and packing tools required.

TOOLS AND EQUIPMENT USED:

Camera, lighting equipment, packing materials, computer, labeling devices, cloud-based order platforms, barcode scanners, and standard office software.