Lead Generation & Customer Service Representative (Part-Time)
Job Description
Job DescriptionBenefits:
- Team Lunches and Events
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Lead Generation & Customer Service Representative (Part-Time)
Location: Boca Raton, FL
Hours: 1525 hours/week, 34 days/week
Pay: $15$17/hour (based on experience) + performance bonuses
Make an Impact. Own Your Results. Be a Key Part of the Team.
At SpeedPro Boca Raton, we help businesses stand out with high-quality large-format printingwall murals, signage, vehicle wraps, and more. Were a small, fast-moving team that takes pride in doing great work, delivering on promises, and building real relationships. If you thrive in an environment where people count on you, details matter, and your work directly affects results, this is your kind of place.
What Youll Do
This role is a combination of outbound lead generation and client support. Youll play a key part in helping us grow new business while ensuring our existing clients get timely, friendly, and accurate service.
Your daily responsibilities:
- Reach out to prospective businesses via phone and email to generate qualified sales appointments
- Reconnect with past clients to spark new conversations and revive relationships
- Respond to inbound calls and emails quickly, with professionalism and warmth
- Follow up on open quotes and assist with job status questions
- Keep notes and client info neatly updated in our CRM (Pipedrive)
What Success Looks Like
- Set 2530 qualified appointments per quarter
- Reactivate 68 past clients per quarter
- Respond to client inquiries in under 2 business hours
- Accurately log all outreach and client interactions
- Proactively follow up on quotes within 3 business days
What Youll Get
- Hourly Pay: $15$17/hour based on experience
- Performance Bonuses:
Typical quarterly bonus range: $100$600, based on your results - Flexible Hours: 34 days/week, with room to grow for the right person
- Room to Advance: If you're the kind of person who takes ownership, solves problems, and brings new ideaswere open to expanding this role
What You Bring to the Table
- Youre confident on the phone, upbeat in your communication, and know how to make people feel comfortable
- Youre the kind of person who double-checks details, responds quickly, and doesnt let tasks fall through the cracks
- You enjoy keeping things organized, staying on top of your to-dos, and being a go-to team member
- Youve worked in a front-desk, sales support, CSR, or inside sales role beforeand you know how to balance friendliness with follow-through
- Bonus if youve worked in print, signage, marketing, or any client-facing service business
This Role Has Room to Grow
Were hiring for today, but thinking about tomorrow. If youre someone who thrives in a small, supportive environment, takes initiative, and genuinely cares about doing things right, wed love to have a conversation. This could be the start of something bigger.
How to Apply
Send your resume and a short note telling us why youd be a great fit. Well follow up with candidates who stand out.