Job Description
Job Description
Join our dynamic team at John Knox Village of Florida in Pompano Beach as a Dispatcher, where you'll play a pivotal role in enhancing our home health care services. This onsite position offers a unique opportunity to be at the heart of our operations, facilitating effective communication between caregivers and clients. You'll work in a fast-paced and energetic environment, solving real-time challenges and fostering trust among team members.
Your contributions will directly impact the quality of care we provide, making a difference in our community. If you are a problem solver with a customer-centric mindset, this role is perfect for you. Be part of a company that values innovation and integrity, and take the next step in your career today.
You can get great benefits such as 401(k) and Paid Time Off. Join us in creating a brighter future for those we serve.
John Knox Village of Florida : Our Story
John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options.
Your day as a Dispatcher
As a Dispatcher at John Knox Village of Florida in Pompano Beach, you will be responsible for answering calls from residents, ensuring they receive timely assistance and support. Your role will involve directing carts and buses efficiently, coordinating transport to enhance the mobility and comfort of our clients. This position requires quick thinking and effective communication skills, allowing you to respond to various needs and requests seamlessly.
By facilitating these essential services, you will play a key role in fostering a positive environment, reinforcing our commitment to customer-centric care in the home health care industry.
What matters most
To excel as a Dispatcher at John Knox Village of Florida, you will need a strong set of interpersonal and organizational skills. Exceptional communication abilities are crucial for effectively responding to resident calls and ensuring accurate information dissemination. Time management skills will allow you to prioritize tasks and coordinate transportation efficiently amidst varying demands.
A problem-solving mindset will enable you to navigate challenges as they arise, ensuring seamless service delivery. Additionally, being empathetic and customer-focused will enhance your interactions, fostering trust and satisfaction among residents. Your ability to remain calm under pressure and adapt to evolving situations will be essential in this dynamic onsite role, contributing directly to the high standards of care we uphold.
Get started with our team!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
John Knox Village is proud to be a SAFE PLACE TO WORK!
Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.
John Knox Village is a Drug-free and Tobacco-Free workplace. EOE
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