Job Description
Job DescriptionCompany Description
Park 6 Logistic is a reliable logistics and warehouse operations company dedicated to efficiency, accuracy, and dependable service. We support fast-moving supply chains through organized facilities, skilled teams, and a commitment to operational excellence. Our workplace values teamwork, accountability, and continuous improvement.
Job Description
Park 6 Logistic is seeking a dedicated and professional Customer Support Specialist to serve as a key point of contact between our company and our clients. This role focuses on delivering exceptional service, resolving inquiries efficiently, and ensuring a smooth customer experience across all stages of service interaction.
The ideal candidate is organized, solution-oriented, and confident in communicating with clients while working closely with internal teams.
Responsibilities
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Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
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Provide accurate information regarding services, orders, and general support requests
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Resolve customer issues by identifying solutions and coordinating with internal departments
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Maintain clear and detailed records of customer interactions
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Follow established procedures to ensure service quality and consistency
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Support ongoing process improvements to enhance customer satisfaction
Qualifications
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Strong verbal and written communication skills
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Professional attitude with a customer-focused mindset
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Ability to multitask and manage priorities in a fast-paced environment
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Strong problem-solving and organizational skills
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Proficiency with basic computer systems and internal platforms
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Reliability, attention to detail, and willingness to learn
Additional Information
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Competitive salary
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Growth opportunities within the company
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Supportive and professional work environment
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Training provided
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Stable, full-time position