Outreach and Event Coordinator

Daytona Aquarium And Rainforest Adv

Daytona Beach, FL, USA

Published: 6/14/2022

Full Time

Job Description

Job Description

Job Title: Outreach/Event Coordinator

Reports To: Director of Operations

FLSA Status: Non-Exempt

Status: Full Time

Hourly: $18-$20 (based on experience)

Summary:

The Daytona Aquarium and Rainforest Adventure’s Outreach/Events Coordinator is an outgoing and motivated individual responsible for ensuring the Daytona Aquarium and Rainforest Adventure’s brand is highly visible both in the community and outlying demographics. The Outreach & Event Coordinator is responsible for planning, organizing, and executing community outreach initiatives and events that increase visibility, engagement, and support for the organization along with executing on site events that drive revenue, brand awareness, and customer engagement. This role builds strong relationships with community partners, assists with public-facing programs, and ensures high-quality event experiences that align with organizational goals.

Duties and Responsibilities include the following. Other duties may be assigned.

Assists In booking field trips, groups, and birthday parties to their entirety
Organize and hosts birthday parties as needed.
Assists in providing schedules to groups and helps facilitate groups during visits.

Organizes, plans, and attends as a working staff member and breaks-down all company shows and special events.
Organizes, plans, attends as a working staff member and breaks-down all offsite company shows and special events.
Sets up meetings and meets with Corporations, schools, and guests to show event space for booking after hours events and weddings.
Organizes, plans, and makes schedules for all after-hour events including animal meet and great or private showings.
Meets with management and committees to plan the scope and format of events; and to review administrative procedures and event progress.
Oversee event logistics such as venue setup, vendors, supplies, schedules, and staffing.
Build and maintain relationships with key clients, partners, and community organizations.
Ensure events run smoothly with an emphasis on customer experience and sales opportunities.
Develop new opportunities for event participation that support sales growth.
Implements and monitors the event timelines.
Maintains inventory for department and purchases supplies and giveaways according to program schedule and needs.
Provide post-event summaries, sales reports, and recommendations.
Responsible for accounting functions of all events to include vendor billing, cash handling and data entry.
Adheres to all company policies and procedures paying special attention to health and/or safety procedures.
Maintains a flexible schedule to include weekend, evening and holiday hours.
Always maintains a professional appearance and displays exceptional communication and interpersonal skills with internal and external customers.
Performs other related duties as assigned.

Qualifications

Experience in sales, event planning, outreach, community engagement, customer service, or related roles.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Comfortable working in fast-paced, public-facing environments.
Ability to meet sales goals and focus on revenue-driven event outcomes.
Proficiency with Microsoft Office, Google Workspace, and basic CRM tools.
Willingness to work weekends, holidays, and evenings as events require.

Preferred Skills

Experience in retail, hospitality, entertainment, or community events.
Knowledge of marketing, sales funnels, and lead management.
Ability to analyze event performance and recommend improvements.
Bilingual abilities (optional).

Why Join Our Team?

Hands-on role that directly impacts sales and customer engagement.
Fun, energetic work environment with lots of public interaction.
Opportunities for creativity, growth, and leadership in event strategy.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education/Experience:

Bachelor’s degree (B. A.) or equivalent from accredited college or university; or four to six years of related marketing/hospitality experience; or equivalent combination of education and experience

Computer Skills:

To perform this job successfully, an individual should have general knowledge of MS Office software and internet software.

Certificates and Licenses:

Driver’s License

Equipment:

None

Knowledge, Skills, and Other Abilities:

Oral Communication Skills

Written Communication Skills

Reading Skills

Detail Oriented

Diplomacy

Customer Relations

Customer Service

Problem Solving

Budgeting

Math Skills

Organization

Professionalism

Teamwork

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical/Sensory Functions

Amount of Time

None

Occasionally

Frequently

Regularly

Stand

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Walk

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Sit

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Use hands

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Reach with hands and arms

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Climb or balance

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Stoop, kneel, crouch or crawl

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Talk/Hear

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Taste/Smell

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Push/Pull

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Lift and/or Move

Indicate weight in pounds.

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Vision Requirements:

❑ No Special Vision requirements

⌧ Close Vision (clear vision at 20 inches or less)

❑ Distance Vision (clear vision at 20 feet or more)

❑ Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

❑ Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)

❑ Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

❑ Ability to See Color

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description of Environmental Conditions

Amount of Time

None

Occasionally

Frequently

Regularly

Wet or humid conditions (non-weather)

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Work near moving mechanical parts

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Work in high, precarious places

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Fumes or airborne particles

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Toxic or caustic chemicals

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Outdoor weather conditions

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Extreme cold (non-weather)

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Extreme heat (non-weather)

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Risk of electrical shock

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Work with explosives

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Risk of radiation

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Vibration

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Animal Bites

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Exposure to venom and animal poison

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Animal blood/urine/fecal matter

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Noise Level:

❑ Not applicable

❑ Very quiet

❑ Quiet

⌧ Moderate noise

❑ Loud

❑ Very loud