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Client Relations Specialist

Veliz & Associates, PA.
locationCoral Gables, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Veliz & Associates, P.A. – Coral Gables, FL

Do you enjoy connecting with people, guiding them through important decisions, and making them feel cared for every step of the way? Are you experienced in a law firm setting and looking for a client-facing role with room to grow?


Veliz & Associates, a boutique estate planning and probate firm in Coral Gables, FL, is hiring a Client Relations Specialist. In this role, you’ll be the first point of contact for potential clients, deliver a concierge-level experience, and support the firm’s growth through client relationship management and marketing initiatives.


This position is perfect for someone with prior law firm experience (such as a paralegal, intake, or client services role) who wants to move into a client relations position with long-term career potential.


Compensation

$70,000 – $80,000 annually, plus performance incentives

Compensation:

$70,000 - $80,000 yearly

Responsibilities:

  • Serve as the first point of contact for potential estate planning and probate clients
  • Provide a warm, professional, concierge-level experience during all interactions
  • Guide prospective clients through initial consultations and assist with onboarding
  • Maintain relationships with referral partners and past clients
  • Support marketing efforts, including communications, events, referral outreach, and client development projects
  • Keep accurate client records and provide monthly reports to the founding attorney
  • Contribute to firm growth by strengthening client engagement and satisfaction

Qualifications:

  • Minimum of two years’ experience in a law firm setting (intake, paralegal, client services, or administrative support)
  • Fluent in Spanish (required)
  • Strong interpersonal and communication skills with the ability to connect with diverse clients
  • Reliable, adaptable, detail-oriented, and highly organized
  • Familiarity with Microsoft Office (Outlook, Word, Excel) preferred
  • Experience with Clio Manage and Clio Grow is a plus
  • Background in estate planning, probate, or related practice areas is a plus

About Company

Why Join Us?

For 35+ years, Veliz & Associates, P.A., has protected family legacies with care and integrity. Our concierge service has earned us a trusted reputation in the Miami-Dade area, and that same commitment extends to our team.

Led by Ana Veliz, founder and attorney, we foster a professional, supportive, and close-knit environment where your work is valued and your growth is encouraged.

We provide mentorship, training, and career advancement.

If you’re ready to build on your career with a respected, client-focused firm, we’d love to have you on board.

What We Offer:

  • Competitive salary commensurate with experience plus performance incentives.
  • Strong potential for long-term career growth
  • Autonomy in practice and a challenging work environment.
  • Two weeks of paid vacation annually
  • Paid legal holidays
  • Health insurance
  • Quarterly office luncheons
  • Annual performance reviews with potential salary increases
  • Continuing education and professional development opportunities.

We can't wait to meet you!

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