Job Description
Job Description
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
- Using telephones, two-way radios or text messages to contact employees or emergency personnel
- Speaking with supervisors or customers to resolve problems, requests for services or equipment
- Preparing daily work such as schedules, ordering labor, making sure proper equipment is available for drivers to use
- Preparing work orders for crew or receiving work orders from work crews
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Complete work tickets for drivers on a daily basis
- Ensure all work tickets are returned and filled out properly
- All orders requested via email are to be sent a response with confirmation
- Answer all emails in a timely manner
- Match all tickets with labor tickets and verify against driver log
- Notify customer immediately of any missing equipment
- Call Power Company Foreman’s to confirm jobs for following day/week
- Make all tickets for following day and put in drivers box outside
- Inform workers of type and location of work to be performed and dispatch workers to job
- Respond to emergency issues pertaining to jobs in a timely manner, coordinating with the GM (may fall outside of regular business hours)
- Company reserves the rights to add or change duties at any time