Job Description
Job DescriptionWe're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Compensation:
$35,000
Responsibilities:
- Help build online marketing, brochures, email campaigns, etc. that highlight our services
- Connect with our customer base and raise brand visibility by coordinating community events
- Buy materials for the office when necessary
- Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
- Act as a point of contact for complaints or questions from customers and respond in a timely manner
Qualifications:
- High school diploma or GED required
- Customer service, bookkeeping, or administrative experience is preferred
- History of being deadline-driven and extremely organized
- Enjoys talking with customers and can communicate through verbal and written channels
- Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
About Company
Why You’ll Love Working Here
- Mission With Heart – You’ll see the direct, positive impact of your work on real families.
- Hybrid – Work from home most days, but requires time in Miami-Dade and Broward offices.
- Supportive Team – Warm culture rooted in our core values; teammates help each other win.
- Growth Path – Clear expectations, quarterly KPIs, and leadership opportunities as we expand.
- Competitive Compensation – Salary commensurate with experience plus performance incentives tied to revenue, file movement, and client satisfaction.
- Full Benefits – Health, Dental, and Vision insurance, 15 PTO days, paid holidays, professional development.