Job Description
Job DescriptionDescription:
About the Position
The Bartender will perform duties in a conscientious, customer-service oriented manner to ensure a high-quality member / guest experience and ensure all needs are consistently exceeded.
As with all positions, the position will continually exemplify and promote the core values, mission and culture of the Grey Oaks Country Club team.
This position reports to the Food and Beverage Director.
About Grey Oaks Country Club
Considered one of the premier Country Clubs in Florida, Grey Oaks opened in 1993 and encompasses the Grey Oaks and Estuary communities, along with 54 holes of championship golf. The Club’s facilities include a 63,000-square-foot east clubhouse, 12,000-square-foot golf shop, golf performance center, 30,000-square-foot wellness center, sports center, and the pool café, a 22,000-square-foot complex with indoor and outdoor dining overlooking an expansive resort-style pool with a wading entrance, waterfall, and lap lanes. Additionally, The Estuary offers a 20,000-square-foot clubhouse with indoor and outdoor dining overlooking the golf course, as well as a pro-golf shop and his-and-her locker and card rooms.
In addition to our facilities and amenities, our staff continuously commits itself to unparalleled professional service for our members and their guests.
There are over 250 professionals working at Grey Oaks.
Located in Naples, Florida, Grey Oaks has earned the coveted designation as a Platinum Club of America, and a Distinguished Emerald Club with Elite status. Learn more at our website www.greyoakscc.com.
About You
You are an outgoing and personable professional and you have a desire to excel in the hospitality industry. You understand and live by the concept of being a “team player”, making sure that collaboration is essential to your success, as well as the success of those you work with. At the same time, you have enough experience and strength to ensure the right thing is being done. You care innately about people, and your goal is to please your customers and fellow employees. “It’s not in my job description” is not part of your professional vocabulary.
Most importantly, your values align with the values and culture of our members and our Club. Those values are on display every day and displayed with every decision you make.
Requirements:
Primary Responsibilities
- Deliver a consistently high level of customer service to each member /guest and maintain a safe environment.
- Keep the bar area clean in accordance with the company’s guidelines as well as the requirements of the local health department
- Maintain an accurate cash drawer throughout the night and be able to account for all discrepancies in the final drawer tally
- Mix all drinks based on the serving sizes provided by management to keep drink costs at a minimum
- Develop an efficient work pace that keeps the members/guests at the bar and in the dining room always satisfied
- Learns and follows the restaurant’s service standards to ensure members/guests receive a high level of service and have an enjoyable experience.
- Provides immediate attention to all members/ guests upon seating.
- Observes safety and security procedures and uses equipment and materials properly and ensures that we provide a safe workplace for our team.
- All other duties as assigned by management.
Knowledge, Skills, and Qualifications
- Minimum two years’ serving experience in a hospitality setting.
- Wine, beer and specialty cocktail knowledge required.
- Point of sale computer experience is desirable.
- Ability to interact with customers, coworkers, and management in positive, supportive, cooperative ways.
- Willingness to work at peak hours, which may include evenings, weekends and holidays.
- Knowledge and ability to effectively communicate
- Ability to work in a fast-paced, customer service-oriented environment, perform duties under pressure, and in a timely manner.
Compensation & Benefits
Grey Oaks has an attractive compensation, benefits program, 401k plan with a generous matching contribution, a great work environment and the opportunity to work and learn from some of the best in the industry.
Grey Oaks is an Equal Opportunity Employer and Drug-Free Workplace