Job Description
Job DescriptionDescription:
Position Summary:
We are seeking a friendly, attentive, and professional Server to join our team and help deliver outstanding dining experiences to our guests. As a Server, you will be responsible for taking orders, delivering food and beverages promptly, and ensuring guest satisfaction throughout their visit. You will act as a key point of contact between the kitchen and the guest, playing an essential role in creating a welcoming and enjoyable atmosphere.
Requirements:
Key Responsibilities:
- Greet guests promptly and courteously upon arrival, creating a positive first impression.
- Present menus, describe menu items in detail, and offer thoughtful food and beverage recommendations based on guest preferences.
- Accurately take food and drink orders and enter them into the POS system in a timely manner.
- Ensure prompt and professional delivery of food and beverages to guests.
- Check on guests regularly to ensure they are satisfied with their meals and service, and address any concerns or special requests immediately.
- Communicate effectively with kitchen and bar staff to ensure accurate order preparation and delivery.
- Maintain cleanliness and organization of tables, dining areas, and service stations throughout the shift.
- Process guest payments accurately, including handling cash, credit cards, and gift cards.
- Follow all food safety, sanitation, and alcohol service regulations.
- Assist with opening, closing, and side work duties as assigned by management.
- Support team members and contribute to a collaborative and efficient work environment.
Qualifications:
- Experience: Minimum of 1 year of serving or hospitality experience preferred; training will be provided for the right candidate.
- Skills: Excellent interpersonal and communication skills with a strong focus on guest service.
- Efficiency: Ability to multitask and stay organized in a fast-paced, high-volume environment.
- Attitude: Positive, team-oriented, and professional demeanor.
- Technical: Familiarity with POS systems and basic math skills for handling payments and calculating tips.
Physical Requirements:
- Ability to stand and walk for up to 8 hours or more per shift.
- Capable of lifting and carrying trays, food items, and supplies weighing up to 25 pounds.
- Manual dexterity to handle plates, glassware, utensils, and trays safely.
- Comfortable navigating crowded or confined dining areas while maintaining balance and awareness.