Job Description
Job Description
Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 100 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.
We are looking for a motivated Junior/Medior MDR Analyst to strengthen our Security Operations team. The ideal candidate enjoys working with customers, analyzing alerts from EDR and ITDR solutions, and helping improve security based on real-world detections and incidents.
As a key member of the team, you will investigate security events, collaborate directly with customers, and contribute to refining detection and response processes.
Responsibilities:
- Investigate and respond to security alerts from EDR and ITDR platforms
- Collaborate with customers to discuss findings and provide clear, actionable advice
- Think along with customers about how to further strengthen their security posture based on incidents and detections
- Escalate complex issues to senior analysts when needed and contribute to effective incident resolution
- Maintain a high level of customer satisfaction through clear communication and a proactive attitude
- Support the continuous improvement of detection rules, playbooks, and processes
Requirements:
- 1–3 years of experience in a SOC, incident response, or similar role (internships and hands-on lab experience also considered)
- Knowledge of EDR platforms (e.g., SentinelOne, Defender for Endpoint) and ITDR solutions
- Understanding of Microsoft 365, Google Workspace and identity-related security concepts
- Strong analytical skills and attention to detail
- Excellent communication skills, with the ability to explain technical issues clearly to customers
- Fluent in English (written and spoken)
- Customer-oriented mindset and a proactive attitude
- Ability to work a flexible schedule, including evening or weekend shifts, based on on-call rotations
If you are passionate about cybersecurity, eager to learn, and motivated to work directly with customers to improve their defenses, we would love to hear from you!