Job Description
Job Description
Who We Are
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
Come join us! For more information visit OWLServices.com and follow us on LinkedIn.
The Role
The Food & Beverage Service Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial food and beverage equipment to ensure reliable operation, safety, and customer satisfaction. This role requires strong technical skills, a customer-first mindset, and the ability to work independently in the field.
Key Responsibilities
- Diagnose, service, repair, and maintain food and beverage equipment including (but not limited to):
- Coffee and espresso machines
- Fountain beverage systems
- Ice machines
- Refrigeration equipment
- Ovens, warmers, and other light commercial kitchen equipment
- Perform preventative maintenance to minimize equipment downtime
- Install new equipment and perform start-ups and testing
- Accurately complete service reports, work orders, and documentation
- Communicate clearly with customers regarding issues, repairs, and recommendations
- Maintain service vehicles, tools, parts inventory, and safety equipment
- Follow all company, customer, and regulatory safety standards
- Coordinate with dispatch, service managers, and parts departments as needed
- Participate in on-call rotation and emergency service calls as required
Required Qualifications
- 3+ years of experience servicing commercial food and beverage equipment (or equivalent technical experience)
- Strong mechanical and electrical troubleshooting skills
- Basic refrigeration knowledge (EPA certification preferred or required)
- Ability to read schematics, manuals, and technical documentation
- Valid driver’s license and clean driving record
- Ability to work independently with minimal supervision
- Strong customer service and communication skills
- Must have own basic tools
Preferred Qualifications
- EPA Universal Certification
- Factory or manufacturer certifications (coffee, beverage, refrigeration, etc.)
- Experience in convenience store, restaurant, or hospitality environments
- Basic plumbing and gas knowledge
Physical Requirements
- Ability to lift up to 75 lbs
- Ability to kneel, bend, climb, and work in confined spaces
- Ability to work indoors and outdoors in varying weather conditions
Work Schedule
- Full-time position
- Overtime and on-call availability required
- Must be willing to travel throughout Florida.
What We Offer
- Competitive pay based on experience
- Company vehicle, and phone
- Paid time off and holidays
- Ongoing training and career advancement opportunities
Compensation and Benefits
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program for you to learn the skills for long term career success.