Job Description
Job Description
We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. Your daily job duties include preparing quotes for customers, responding to customer calls and emails, and assist customers with queries about products, orders, and deliveries. We prefer candidates who have experience in administrative roles.
Quest Controls, Inc. is a 35-year-old business that designs and manufacturers monitoring and control solutions for Telecommunications, Broadcom and Commercial Buildings. Quest offers a suite of products that include both hardware and enterprise software solutions.
*Position is on-site at our corporate headquarters in Palmetto, Florida.
Qualifications:
- Associate or bachelor’s degree preferred but demonstrated experience will also be considered.
- Experience as an Inside Sales Administrator or other administrative role.
- Proficient with CRM software and Microsoft Office.
- Strong knowledge of sales performance metrics and KPIs.
- Exceptional communication and written skills with attention to details.
- Self-directed and motivated.
- Solid organizational skills, including time-management.
- Ability to handle multiple tasks in a deadline-driven environment.
- Strong customer service orientation.
- Ability to work independently.
- Intermediate to Advanced level on Microsoft Excel, Word, and Power Point.
Responsibilities:
- Process formal quotes for sales team.
- Process orders via email and phone.
- Check quotes, orders, and invoices for accuracy.
- Update sales and customer records, including entering sales contacts, information, notes, quotes into company CRM.
- Contact customers to answer customer questions/inquiries as needed. Research and follow up on inquiries that require more in-depth information.
- Provide sales materials to customers.
- Act as the point of contact among employees, customers, and other external partners.
- Manage internal documents with a high level of confidentiality and discretion.
- Maintain comprehensive and accurate records.
- Generate monthly sales reports.
Benefits:
- Open PTO (Upon completion of 6 months of employment)
- 6 Paid Holidays
- Medical
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Career Advancement Opportunities
- SIMPLE IRA with Company match
Job Type:
- Full-time
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
Ability to commute/relocate:
- Palmetto, FL 34221: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Inside Sales Administrator or other administrative role: 3 years (Preferred)
Company DescriptionQuest Controls, Inc. has been at the forefront of the controls industry for 35 years. We design, manufacture and sell monitoring and control solutions for Telecommunications, Broadcom, Data Center and Utilities industry. Quest offers a suite of products that include both hardware and enterprise software solutions.
Company Description
Quest Controls, Inc. has been at the forefront of the controls industry for 35 years. We design, manufacture and sell monitoring and control solutions for Telecommunications, Broadcom, Data Center and Utilities industry. Quest offers a suite of products that include both hardware and enterprise software solutions.