Job Description
Job Description
Bilingual ( English and Spanish) Representatives for our client in Plantation, FL and Miramar,FL. This position requires you to have great customer service and empathy.
Location: Plantation, FL or Miramar, FL
Hours: Must be flexible to work 8 hours between 8am-11pm (Will require at least ONE WEEKEND DAY)
Title: Bilingual Customer Service Representative
Job Responsibilities:
-
Inbound calls only
-
Respond to and own consumer inquiries and issues
-
Provide education and status on previously submitted pre-authorizations or pre-determination requests
-
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
-
Must be bilingual in Spanish and English
-
1 year of customer service experience with the same company
-
High School diploma
-
Goal-driven and detail oriented
Submit resume naeli.arias@remx.com
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.