Job Description
Job Description
Location: MIKA, Coral Gables, FL
Concept: Upscale Italian fine dining by Michelin-starred Chef Michael White
About MIKA
MIKA, led by world-renowned Chef Michael White, brings the essence of refined Italian dining to Coral Gables. With a focus on exceptional cuisine, world-class hospitality, and an elevated dining experience, MIKA sets the standard for excellence in the fine dining scene.
Position: Floor Manager
The Floor Manager plays a vital role in leading the Front of House (FOH) team, ensuring seamless daily operations, and delivering an unparalleled guest experience. This individual is a hands-on leader, dedicated to upholding service standards, fostering team engagement, and ensuring every detail of the dining room is executed to perfection.
Key Responsibilities
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Lead and supervise FOH staff during service to maintain MIKA’s standards of excellence.
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Ensure smooth daily operations, including staff punctuality, table assignments, and shift organization.
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Conduct pre-shift lineups to communicate menu updates, service notes, and guest expectations.
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Actively engage with guests to ensure satisfaction, resolve issues promptly, and build relationships with regular clientele.
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Collaborate with the AGM, GM, and culinary team to align on service flow and guest experience.
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Oversee opening and closing procedures for the dining room.
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Monitor cleanliness, organization, and readiness of FOH areas at all times.
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Support training and development of team members, reinforcing service standards and operational procedures.
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Assist in scheduling, payroll management, and labor cost control.
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Maintain compliance with health, safety, and sanitation standards.
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Lead by example with a floor presence that is attentive, polished, and guest-focused.
Qualifications
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Minimum 2–3 years of supervisory or management experience in fine dining or upscale hospitality.
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Strong leadership and team management skills, with the ability to motivate and coach staff.
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Excellent interpersonal and communication skills.
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Guest-first mindset with a refined sense of hospitality.
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Knowledge of Italian cuisine and wine is a strong plus.
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Organized, detail-oriented, and able to thrive under pressure.
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Flexible schedule, including nights, weekends, and holidays.
What We Offer
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Competitive salary and performance-based incentives.
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Opportunity to work with Chef Michael White and a world-class hospitality team.
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Professional growth and career development in a premier dining concept.
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Team-oriented, dynamic work environment.
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