Job Description
Job Description
Position Overview:
EWC Growth, a leading Franchisee of European Wax Center, is seeking an experienced Center Sales Director with an entrepreneurial spirit. If you are passionate about driving sales, coaching, developing, and leading others while creating a great experience for your associates and guests alike, we would love to hear from you!
The Center Sales Director is responsible for leading a high-performing team to drive revenue, exceed sales targets, and deliver an exceptional guest experience. This role focuses on sales execution, associate development, and operational excellence while ensuring EWCG Core Values are consistently upheld. The ideal candidate is a dynamic sales leader who thrives in a retail environment, fosters team accountability, and implements strategies to maximize business growth.
Skills/Abilities:
- Proven ability to drive sales and consistently exceed revenue targets
- Strong business acumen with experience in performance-based sales management
- Exceptional leadership skills with the ability to coach, motivate, and develop a results-driven team
- Ability to analyze sales trends, KPIs, and financial performance to optimize revenue
- Proficiency in local marketing initiatives to increase guest traffic and brand awareness
- Effective written and verbal communication skills for engaging in all business transactions
- Strong time management and attention to detail
- Passion for guest service, coaching, and team building
- Ability to navigate and resolve challenging guest interactions with professionalism and diplomacy
Essential Functions:
- Sales Leadership: Drive revenue growth by developing and executing sales strategies, tracking performance metrics, and holding team accountable for sales goals.
- KPI Management: Monitor and optimize key performance indicators (KPIs) to ensure sustained business growth, including package sale conversion rates, services per ticket, and utilization.
- Team Performance & Development: Recruit, train, and develop a high-performing sales team; provide ongoing coaching, recognition, and accountability to drive results.
- Local & Community Marketing: Implement targeted marketing initiatives twice a month to attract new guests, strengthen community relationships, and increase brand awareness.
- Goal-Setting & Execution: Establish daily, weekly, and monthly sales targets for the center and team, ensuring all goals are met or exceeded.
- Operational Excellence: Maintain accurate inventory control, ensure timely product ordering, and oversee cash management procedures.
- Guest Relations & Retention: Foster a culture of exceptional guest service to increase retention, upselling opportunities, and brand loyalty.
- Compliance & Standards: Ensure all staff maintain proper licensure, training, and adherence to state/federal/franchisor/company regulations.
- Performance Reviews & Meetings: Conduct monthly Strut Team Meetings and performance reviews to keep the team engaged and aligned with sales objectives.
- Problem-Solving & Conflict Resolution: Address guest concerns efficiently while maintaining a solution-oriented mindset that upholds the brand’s reputation.
Requirements:
- 3-5 experience in Retail Operations and Sales Management, preferably in Health and Beauty services
- Demonstrated success in a bonus/commission-based sales environment
- Experience with sales forecasting and financial performance analysis
- Proficiency in Microsoft Word, Excel, and PowerPoint
Benefits:
- We are committed to recognizing performance with an annual base salary range of $60,000 to $65,000 based on experience. Our compensation structure includes a base salary complemented by an unlimited incentive structure, with potential to make 20% - 40% or more of salary, to reward those who achieve goals consistently.
- Option for Medical, Dental, Vision insurance.
- Company paid Short Term Disability and Life Insurance
- Paid Time Off and 401K Match.
- Paid Parental Leave.
- Wellness Programs.
- Commuter Benefits.
- Discounts on all Retail Products.
- Free Waxing.
Company DescriptionAt EWC Growth, our mission is to positively impact everyone who walks through our doors. Our values are grounded in the deep respect and appreciation we have for one another, and we are committed to embodying these values by creating a compassionate and supportive environment that enriches the lives of our associates and guests alike.
Company Description
At EWC Growth, our mission is to positively impact everyone who walks through our doors. Our values are grounded in the deep respect and appreciation we have for one another, and we are committed to embodying these values by creating a compassionate and supportive environment that enriches the lives of our associates and guests alike.