Job Description
Job DescriptionSalary:
RESPONSIBILITIES:
Client Interaction & Front Desk Care
Greet and check in patients in a compassionate and professional manner
Interact with patients on the phone regarding appointments and schedule
Make follow-up phone calls and reach out to patients who missed appointments
Communicate and coordinate with clients regarding transportation, including
ordering third-party transportation (ie: Lyft)
Send ARC appointment reminders
Collaborate with Call Center as needed to facilitate smooth clinic operations
Maintain confidentiality by making sure door between lobby and clinic remain close
Administrative Support & Data Entry
Schedule follow-up appointments as needed
Audit patient charts for accuracy and completeness
Track and maintain key metrics as requested by Manager
Support clinic & ARC staff as needed with administrative tasks (copies, scan, etc.)
Enter daily information into electronic medical record (clinic and ARC)
Utilize HopeSync to share relevant resources with patients and send out real-time
prayer requests and praises to prayer team.
Utilize flag system in electronic medical record to facilitate smooth transition of
patients from clinic to ARC
Last Updated 8/25/25
Receive deliveries
Event & Hospitality Coordination
Manage lobby upkeep and maintain inventory of clinic and ARC supplies
Order clinic and ARC supplies as needed
Coordinate food and volunteer sign-ups for ARC classes
Write and send thank-you notes for ARC-related gifts
Other Responsibilities
1. Attend departmental and volunteer meetings as necessary.
2. Assist with fundraisers/event planning and tours as necessary.
Qualifications
1. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as
Savior and Lord.
2. Exhibits a strong commitment and dedication to the pro-life position.
3. Agree with and is willing to uphold Statement of Principle, Statement of Faith, and
policies of the ministry.
4. Possess the characteristics of self-control, honesty, humility, courteousness,
respectfulness, and responsibility when engaging with staff, volunteers, and
management.
5. Willing to submit to leadership and utilize influence to facilitate unity amongst the team
while serving in the ministry joyfully.
6. Possess a high emotional intelligence with the ability to stay calm and collected in
stressful situations.
7. Has the ability to work well as part of a team.
8. Has the ability to carry out assigned tasks and duties with minimal supervision.
9. Integrity to maintain patient and client confidentiality at all times.
10.Good organizational skills, attention to detail and ability to follow-through on tasks to
completion.
11.Bilingual communication skills in both English and Spanish