SSVF Eligibility Screening Specialist

Job Description

Job Description

Under direct supervision, this position receives, coordinates, and distributes referrals for the Supportive Services for Veteran Families program. The position is also responsible for screening candidates for eligibility. The position reports to the SSVF Special Services Team Lead.

Changing Homelessness, Inc. is an E-Verify participating and Equal Opportunity Employer.

Position Responsibilities:

• Receives and responds to referrals for the SSVF program

• Screens referrals by phone or in person, sometimes in the field, for eligibility and assigns referrals in coordination with the Director of Veteran Services

• Tracks all referrals/screenings and communicates outcomes to a referral source

• Responds to inquiries from clients and the community

• Completes referrals to other community agencies for ineligible clients

• Maintains detailed spreadsheets related to client eligibility for reporting purposes.

• Partners with HUD/VASH program to ensure effective coordination of services which includes providing training and guidance in the referral process and verification of client eligibility

• Other duties as assigned

Position Requirements:

• Associates degree in a related field or equivalent work experience

• Minimum of 2 years of social services experience preferred

• Must be eligible to work within the U.S. and provide supporting documentation

• Must pass a Level II background check

• Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law

• Must have a clean 3-year driving history

• Must have a valid driver’s license, a registered vehicle without known issues or faults to complete essential job functions, and the required vehicle insurance within 90 days of onboarding

Knowledge, Skills, and Abilities Required:

• Strong interpersonal and communication skills

• Skill in organizing resources and establishing priorities

• Working knowledge of community resources

• Skilled at building trust and rapport with people from diverse backgrounds

• Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team

• Knowledge of federal, state, and/or community funding sources and mechanisms

• Ability to communicate effectively, both orally and in writing

• Knowledge of grant funding policies and procedures and applicable local, state, federal, and CHI regulations

• A strong public service orientation to work well with faculty, staff, and other stakeholders

• Ability to foster a cooperative work environment

• Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System

• Ability to work with a diverse team in a fast-paced environment

• Enthusiasm and the ability to thrive in an atmosphere of constant change

• Ability to maintain the confidentiality of identifying client information

Physical Demands:

• Periods of walking, standing, or sitting in an office or field environment for service provision

• Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds

• Ability to operate a motor vehicle

Company DescriptionChanging Homelessness, Inc. is at the forefront of the fight against homelessness. Our mission is to lead the community in efforts to prevent and ultimately end homelessness. We are committed to ensuring that individuals and families are housed permanently and successfully, building strong partnerships, and being good stewards of funding that is leveraged with integrity. Guided by our core values of Respect, Quality, Trust, Partnering, and Transparency, every decision we make is driven by these principles.

Our organization was established in 1978 by a coalition of dedicated social service agencies and religious leaders. Originally incorporated in 2001 as the Emergency Services and Homeless Coalition of Jacksonville, a 501(c)(3) nonprofit, we serve as the leading agency in Duval, Nassau, and Clay counties dedicated to ending homelessness. Today, we proudly operate under the name Changing Homelessness.

Join us in our mission to build a community where everyone can find a place to call home. Together, we can create lasting change.

Non-traditional candidates are welcome to apply. Changing Homelessness, Inc. does not discriminate in any personnel action on the basis of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, childbirth and related medical conditions, or any other status protected by applicable law. Changing Homelessness, Inc. is an E-Verify participant.

Company Description

Changing Homelessness, Inc. is at the forefront of the fight against homelessness. Our mission is to lead the community in efforts to prevent and ultimately end homelessness. We are committed to ensuring that individuals and families are housed permanently and successfully, building strong partnerships, and being good stewards of funding that is leveraged with integrity. Guided by our core values of Respect, Quality, Trust, Partnering, and Transparency, every decision we make is driven by these principles. \r\n\r\nOur organization was established in 1978 by a coalition of dedicated social service agencies and religious leaders. Originally incorporated in 2001 as the Emergency Services and Homeless Coalition of Jacksonville, a 501(c)(3) nonprofit, we serve as the leading agency in Duval, Nassau, and Clay counties dedicated to ending homelessness. Today, we proudly operate under the name Changing Homelessness.\r\n\r\nJoin us in our mission to build a community where everyone can find a place to call home. Together, we can create lasting change.\r\n\r\nNon-traditional candidates are welcome to apply. Changing Homelessness, Inc. does not discriminate in any personnel action on the basis of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, childbirth and related medical conditions, or any other status protected by applicable law. Changing Homelessness, Inc. is an E-Verify participant.