Job Description
Job Description
We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will focus on resolving aged receivables and ensuring timely payments from both commercial and consumer accounts. This position requires someone with strong attention to detail, follow-up abilities, and persistence to meet deadlines and contribute to financial goals.
Responsibilities:
• Manage and prioritize aged receivables, ensuring payments are collected efficiently.
• Conduct outreach to clients via phone and email to follow up on overdue accounts.
• Post cash receipts accurately and reconcile accounts to maintain up-to-date records.
• Investigate and resolve billing discrepancies to ensure accurate invoicing.
• Collaborate with internal teams to streamline collection processes and improve efficiency.
• Maintain detailed documentation of collection efforts and client communications.
• Provide regular updates on collection progress and outstanding accounts.
• Implement best practices for commercial and consumer debt collection.
• Build strong relationships with clients to facilitate payment resolutions.
• Monitor accounts receivable aging reports and take proactive measures to reduce outstanding balances.
• Proven experience in commercial and consumer collections.
• Familiarity with accounts receivable processes and cash posting.
• Strong communication and negotiation skills for effective client interaction.
• Ability to analyze and resolve billing issues with attention to detail.
• Persistence and follow-up skills to meet collection deadlines.
• Proficiency in using collection software and tools.
• Knowledge of credit and collection regulations and best practices.
• Ability to work independently and manage priorities effectively.