Account Sales Director -Mid Atlantic

Job Description

Job DescriptionPOSITION OBJECTIVE

Execute solid business development strategies, target new group prospects from the Mid-Atlantic region and any other states assigned to the position to include but not limited to luxury buyers. This position not only manages accounts to achieve all stakeholders’ revenue goals but will prospect on a consistent basis new client engagement and new business development to ensure all revenue goals are achieved.

ESSENTIAL JOB FUNCTIONS

• Establish daily standard of prospecting in upper and lower funnel, to achieve shift in market mix outcome for a repositioning hotel.
• Establish daily review active business funnel and closure tactics.
• Maximize revenue by selling all facets of the hotel, both verbally and in written form to potential clients.
• Move throughout property to conduct site inspections.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Travel locally and nationally to conduct outside calls, promote the hotel and review competition.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Flexible work hours to include weekends and holidays in order to meet the demands of a 24-hour operation

EDUCATION & REQUIREMENTS

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Self-starting personality with an even disposition.
• Must always maintain a professional appearance and manner.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of hotel structure and how all departments interact.
• Ability to effectively communicate with customers in a friendly and positive manner, to solicit business, meet client needs and resolve complaints.

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for up to 5 hours per day. Walking and standing are also required, depending on the project. Length of time of these tasks may vary from day to day and task to task.
• Must be able to lift up to 15 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Some travel may be required.

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

RECEIPT AND ACKNOWLEDGEMENT

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will

• The job description provides a general summary of the position however it is not all inclusive. I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions

• Job duties, tasks, work hours and work requirements may be changed at any time

• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of PGA Nation Resort

• I have read and understand this job description