Job Description
Job Description
Location: Remote (EST Time Zone Preferred)
Pay: $18 per hour
Hours of Operation: Monday - Sunday
Shifts :
Start: February 2026
Title: Remote Bilingual Healthcare Service Representative
Responsibilities:
Serve as a single point of contact for the customer and form a strong relationship to support them
Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with our Healthcare Members. Research complex issues across multiple databases and work with support resources to own the resolution of all customer issues and anticipate their future needs or potential opportunities to improve the experience. Meet the performance goals established for the position.
Qualifications:
- High school diploma or GED (Proof of Completion)
- At least one year of customer service experience
- Reliable Attendance and Transportation to work onsite
- Strong organizational, communication, and customer service skills
- Professional communication both written and verbal
- Must be fluent in both Spanish and English
- Historically adhered to performance and attendance metrics
- Able to work shifts beginning at 10:30am and on. Office closes at 9pm EST
Aligned experience can e-mail updated resume after reviewing Job Description to:
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.