Job Description
Job Description
About Us
We’re a fast-growing marine services company supporting large yachts along the East Coast, with core operations in Fort Lauderdale and Palm Beach. We’re building a disciplined operating system designed to support technicians in the field and help service teams perform at a high level.
The Role
This role exists to support that work. You help service leadership by converting technician data and operational decisions into clear reporting, dashboards, and repeatable systems the field can actually use.
You work closely with the Owner, Controller, and service leadership to make performance visible, ensure meetings lead to action, and turn ideas into finished operational assets.
What You’ll Own
-
Pull and maintain weekly operational KPIs and scorecards
-
Build and maintain Google Sheets dashboards and reporting tools
-
Prepare reporting and materials for weekly ops meetings and monthly reviews
-
Capture decisions, owners, and due dates in meetings and drive follow-through in Asana
-
Support analytics and data warehouse efforts by helping define reports, QA numbers, and flag inconsistencies
-
Turn processes, ladders, scorecards, and SOPs into clear, version-controlled documentation
-
Partner with ops leadership to turn recurring issues into checklists, templates, and workflows
-
Support recruiting coordination and onboarding checklists for operations and service roles
-
Assist with cost, CAC, and unit-economics dashboards in partnership with the Controller and Revenue EA
What Makes You a Fit
-
2+ years as an EA, Operations Coordinator, Analyst, or similar role in an operating business
-
Strong working knowledge of Google Sheets or Excel (lookups, pivots, charts)
-
Comfortable with Google Workspace, Slack, and Asana
-
Able to sit in messy operational discussions and leave with clear actions and reporting updates
-
You like numbers, structure, and closed loops more than titles or authority
-
Exposure to field service or ERP systems is a plus (Simpro ideal, not required)
Location
Hybrid, South Florida–based.
Some local travel between Fort Lauderdale & West Palm Beach; occasional travel to Treasure Coast and regional events.
Company DescriptionThe Diesel Workshop (TDW Marine) specializes in marine diesel engines and generators, offering sales, service, and parts for yachts.
Our approach is simple yet powerful. We believe in out-caring and out-performing every other shop around. We prioritize building strong relationships with our clients, understanding their unique needs, and going the extra mile to exceed their expectations.
Join us at TDW Marine where care and excellence converge.
Company Description
The Diesel Workshop (TDW Marine) specializes in marine diesel engines and generators, offering sales, service, and parts for yachts.\r\n\r\nOur approach is simple yet powerful. We believe in out-caring and out-performing every other shop around. We prioritize building strong relationships with our clients, understanding their unique needs, and going the extra mile to exceed their expectations. \r\n\r\nJoin us at TDW Marine where care and excellence converge.