Job Description
Job Description
The Reservation Agent will handle all incoming and outgoing calls with efficiency and professionalism.
Essential Duties and Responsibilities
- Previous Experience- Timeshare/Hotel, Travel Agent, Customer Service/Hospitality.
- Professional, Strong inter-personal skills, with an ability to effectively communicate in English and Spanish both verbally and in writing.
- Ability to think quickly and strategically to solve problems with exceeding expectations as the result.
- Adapt to change with ease and able to handle many tasks simultaneously.
- Handle high volume of incoming and outgoing calls.
- Proficient in typing, Microsoft Word, Excel and PowerPoint, etcetera.
- Must have flexible availability and can work with rotating weekends.
Education and/or Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EOE/D/V