Experienced Customer Service Representative

Job Description

Job Description

We are seeking an Experienced Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Process payments with accuracy
• Transact policy changes accurately
• Document and update customer records based on interactions
• Pivot products and multi-line existing customers while providing outstanding customer service

​Qualifications:

• Minimum 2 years insurance customer service, sales, or other related fields
• Must speak Spanish fluently
• Must have an active 440 or 220 license.
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company DescriptionMy team and I are licensed and skilled risk advisors offering auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance and pet insurance. We are actively engaged in the Sanford community and willing to help our neighbors whenever possible.

Company Description

My team and I are licensed and skilled risk advisors offering auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance and pet insurance. We are actively engaged in the Sanford community and willing to help our neighbors whenever possible.