Insurance Customer Service Representative

Job Description

Job Description

Company Overview
Established in 1981, our family-owned Property & Casualty Insurance Agency has proudly served the local community for over four decades. We are dedicated to providing personalized, attentive service to our valued clients and maintaining the integrity and professionalism that define our business.

Position Summary
We are seeking a dependable, detail-oriented, and self-motivated individual to join our team in a part-time, on-site role (approximately 30 hours per week). The successful candidate will assist with daily office operations, customer service inquiries, data entry, and administrative tasks in a professional office environment.

Key Responsibilities

• Handle incoming customer inquiries via phone and email

• Maintain accurate records, filing, and data entry

• Provide support with policy information, documentation, and customer correspondence

• Assist in maintaining organized office procedures and workflow

Qualifications

• Dependable, responsible, and organized with strong initiative

• Must have communication and interpersonal skills; bilingual proficiency a plus

• Proficient in data entry and general computer applications

• Ability to work independently and manage multiple priorities

• Prior insurance experience preferred but not required

• Willing to obtain a Customer Service Representative (CSR 440) License; training and licensing costs covered by the agency

• High school diploma or equivalent required; additional education or certifications in related fields a plus

Compensation & Schedule

• Approximately 30 hours per week

• Competitive hourly rate based on experience

• Professional, family-oriented work environment

To Apply
Please submit your resume to Boxcl122791@gmail.com – Attention: Cheri