Job Description
Job DescriptionCompany Description
About Us
At Reboot Staff, we specialize in innovative workforce solutions designed to empower companies and individuals alike. Based in Austin, TX, we help organizations build high-performing teams through strategic staffing, talent development, and forward-thinking business partnerships. Our commitment to integrity, growth, and results drives everything we do. Join a company that’s reshaping how businesses grow—one connection at a time.
Job Description
Job Description
We are seeking a motivated and detail-oriented Service Account Coordinator to join our Miami team. In this role, you will be the bridge between our clients and service operations, ensuring seamless coordination, superior client satisfaction, and efficient delivery of staffing solutions. You will play a critical role in supporting account managers, maintaining client communication, and overseeing service execution.
Responsibilities
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Act as a primary point of contact for client inquiries and service updates
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Assist with onboarding processes, contract management, and compliance documentation
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Maintain accurate records of client accounts and service timelines
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Coordinate with internal teams to ensure prompt delivery of services
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Monitor client satisfaction and support account retention efforts
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Prepare regular reports and documentation for internal and external use
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Troubleshoot issues and escalate as needed to maintain service quality
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Participate in meetings with clients and internal staff to align goals and progress
Qualifications
Qualifications
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Bachelor’s degree in Business Administration, Communications, or a related field
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Minimum 1-2 years of experience in customer service, staffing coordination, or account management
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Excellent written and verbal communication skills
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Strong organizational and time management abilities
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Proficiency in Microsoft Office Suite (especially Excel and Outlook)
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Ability to multitask and manage multiple priorities in a fast-paced environment
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Problem-solving mindset and attention to detail
Additional Information
Benefits
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Competitive annual salary ($58,000 – $64,000)
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Opportunities for career growth and professional development
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Supportive and collaborative work environment
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Health, dental, and vision insurance
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Paid time off and holidays
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Access to company-hosted training and development workshops