Job Description
Job Description
Patient Care America is a premier renal healthcare provider specializing in precision medicine, nutrition support, and clinical solutions for kidney disease patients. We offer evidence-based therapies such as IDPN (Intradialytic Parenteral Nutrition) and IPN (Intraperitoneal Nutrition) to help manage malnutrition and improve clinical outcomes. Backed by published research demonstrating improvements in albumin levels, our therapies are trusted by nephrology teams and dialysis clinics nationwide.
Proudly accredited by PCAB, ACHC, and NABP, we uphold the highest standards of safety, quality, and care. But our commitment extends far beyond delivering infusion therapies; our value-added services include oral nutrition supplement programs, access to our clinical support nurse team, patient support networks, and free continuing education for registered dietitians and nurses.
As a leading renal solutions provider, we also offer bundled prescription medications, streamlining delivery and supporting improved medication adherence.
To support patients beyond the clinic, we provide digital tools and community-based platforms tailored to their needs and experiences. These tools include educational resources, the TransplantLyfe365 app, and an online peer community (www.TransplantLyfe.com) that helps patients connect with others and manage the everyday challenges of chronic kidney disease and transplantation.
Driven by a dedicated commitment to scientific rigor, clinical excellence, and compassionate care, Patient Care America is redefining what it means to be a true partner through each stage of kidney care.
BENEFITS
Our company offers:
- Competitive pay
- Monthly bonus program
- Generous paid time off
- Paid holidays
- Health insurance
- Life insurance
- Employer-paid Long-term and Short-term Disability
- Wellness
- 401 (k) retirement with company matching program
- Educational assistance
- Career growth
- and much, much more!!
You must be able to pass a drug, background screen and be eligible to work in the U.S.
NOT A REMOTE POSITION
JOB SUMMARY:
A detail‑oriented HR professional specializing in payroll and benefits administration. Primary responsibilities include managing end‑to‑end payroll processing, maintaining accurate employee compensation records, administering benefit programs, supporting open enrollment, and ensuring compliance with federal and state regulations. Additional duties include HRIS data maintenance, coordinating workers’ compensation claims, and assisting employees with payroll and benefits inquiries. This role also provides support in related HR functions such as onboarding, leave of absence administration (including FMLA and other statutory leaves), policy implementation, and general employee relations to ensure smooth HR operations.
QUALIFICATIONS:
- Bachelor’s degree in Human Resources, Business Administration, or a related discipline is highly preferred.
- Minimum of 3 years of proven HR experience in an exempt role required.
- SHRM-CP and/or PHR, FPC, and/or CPP certifications preferred.
- Knowledge of ADP platform or other comparable payroll/HR system required.
- Proficiency in Microsoft Office (Outlook, Excel, Word and PowerPoint).
- Knowledge of wage and hour laws.
- Excellent people skills, flexible; good judgment, ability to handle confidential and/or sensitive information; customer service oriented.
- Self-directed individual with ability to work individually as well as within a team environment.
- Excellent verbal and written communication skills in the English language.
- Strong problem-solving abilities with the capability of multitask and prioritize in a fast-paced environment to meet deadlines efficiently.
- Ability to adapt to the changes of a continuously changing environment.
- Outstanding customer service skills and positive “can-do” attitude.
- Establishing and maintaining effective working relationships with all levels of company employees.
- Possesses sound technical skills, analytical ability, and good business judgment.
ESSENTIAL DUTIES AND RESPONSABILITIES:
- Manage full cycle payroll process including expense report audits, 401k administration.
- Manage benefit process including open enrollment and ongoing benefit needs.
- Develop agreements for new hires, promotions, and transfers.
- Participate in new hire orientation.
- Complete onboarding cycle of new hires including creation of new hire files.
- Complete offboarding cycle of terminated employment including unemployment requests, and employment verifications for past employees.
- Manage workers compensation reporting and documentation.
- Work closely with management and employees to improve work relationships, build morale and increase productivity retention.
- Partner with designated leaders to uphold all compliance standards (ACHC, Dept. of Labor, HR policies, etc.) and create an environment of compliance/excellence.
- Assist in the coordination of events e.g., holiday celebrations, employee recognition, service awards, community support among others.
- Develop strong relationships and partner with hiring manager and business leaders to maximize effectiveness of payroll process.
- Identify training needs for department and individual coaching needs. Participates in evaluation and monitoring of the training programs to ensure success. Follow-up to ensure objectives are met.
- Assist in leave process including FMLA, ADA, personal leaves.
- Work with the HR team to support Labor Relations strategies (i.e., grievance procedures, suspensions, terminations).
- Other responsibilities as assigned by supervisor or mandated by company needs.