Business Systems Analyst

The Office of Abbey Ajayi, Broward County Tax Collector

Fort Lauderdale, FL, USA

Published: 6/14/2022

Full Time

Job Description

Reports To: Manager of Information Systems

Purpose and Scope: The Business Systems Analyst will provide a high level of technical support to the Tax Collector’s Office, maintaining, troubleshooting, and resolving issues as necessary.

Essential Functions:

Use of cognizant communications to translate customer requests into technical design documents
Support both wired (Ethernet) and wireless communication
Allow multiple users to share files, applications, and databases.
Enable printer, scanner, and storage sharing across the network
Assign IP address dynamically using DHCP
Control user access via Active Directory (AD) or other directory services
Monitor and manage connected devices to ensure compliance
Maintain competency and enhance professional growth and development through networking, trade publications, continuing education, and conferences
Make recommendations to management on new Network hardware, software, or related tools
Pro-actively analyses, troubleshoots and resolves network issues
Handle day-to-day network related tickets
Document problems and resolution
Work closely with Senior IT staff and ETS Management

Qualifications and Experience:

Two (2) year degree from accredited trade, technical or vocational school, college, university with major coursework in computer science or closely related filed
CompTia A+
CompTia Network+
Microsoft 365 Certified Expert
Cisco Certified Support Technician (CCST)

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