Administrative Assistant Luxury High Rise Property Management Office

Job Description

Job Description We are seeking a highly organized and professional Administrative Assistant to support the daily operations of our property management office in a luxury high-rise residential building. The ideal candidate will serve as the first point of contact for residents, vendors, and guests, ensuring a seamless and elevated service experience. This role requires exceptional communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining the sophistication expected in a luxury setting.

Key Responsibilities
Resident & Guest Relations

• Greet residents, visitors, and vendors with professionalism and courtesy
• Respond promptly to inquiries via phone, email, and in-person
• Assist residents with service requests, amenity reservations, and general building information

Administrative Support

• Maintain resident records, Purchase / lease agreements, and property management files
• Schedule appointments, meetings, and property tours

Coordination & Support

• Support event planning and resident engagement activities
  Handle confidential information with discretion

Job Requirements

Education & Experience

• High school diploma required; associate’s or bachelor’s degree preferred
  Minimum 2 years of administrative or property management experience (luxury or hospitality background a plus)

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with property management software (e.g., Building Link) preferred
• Strong typing and data entry skill

Interpersonal Skills

• Excellent verbal and written communication skills
• Professional demeanor and customer service orientation
• Ability to handle difficult situations with tact and diplomacy

Organizational Skills

Strong multitasking and time management abilities
Detail-oriented with a focus on accuracy
Ability to prioritize tasks in a dynamic environment