Job Description
Job Description
Overview
This is an advanced administrative position responsible for overseeing the administration of all benefits provided by the Property Appraiser of Miami Dade-County. The incumbent is responsible to provide information and manage group benefits programs such as group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, flexible spending plan, retirement plans, etc. The administrator will be the primary liaison between the Property Appraiser of Miami-Dade County and Miami-Dade County (MDC) Benefits Department and various benefits providers. This position will coordinate with MDC HR and benefits providers for annual open enrollment.
The incumbent exercises independent judgment in applying advanced benefits administration principles to manage diversified benefit activities and enforce and interpret policies and procedures. The HR Director provides general direction and holds the incumbent responsible for effectively achieving operational goals and objectives.
Required Skills and Qualifications
Bachelor's degree from an accredited college or university with major coursework in human resources, business or public administration, or a closely related field.
- 3+ years of experience in Human Resources, Benefits Administration, or Payroll experience.
The role provides high-level customer service, responding to specific, confidential, and time-sensitive questions, concerns, or issues relating to employee benefits.
- Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
- Ability to develop and manage interpersonal relationships at all levels of the company.
- Excellent communication skills, both written and verbal.
- The incumbent must have full knowledge and understanding of laws and regulations pertaining to benefit plans, including but not limited to IRC Section 125 Cafeteria Plans, COBRA, HIPAA, and FMLA.
Key Responsibilities include but are not limited to the following:
- Administers employee benefits plans and welfare programs for employees, retirees, and COBRA participants.
- Serves as an employee advocate and first line of contact for the resolution of employee benefit discrepancies and issues.
- Conducts benefits orientation for new hires, processing new hire paperwork, and qualifying events changes.
- Counsels employees regarding benefits eligibility, benefit plan options, COBRA, and retirement.
- Reviews Family and Medical Leave Act (FMLA) documentation and processes through the chain of leadership.
- Works with insurance carriers to resolve more complex level benefit-related issues.
- Acts as a primary auditor and reviewer of data for new hire and benefit change paperwork to verify data entry accuracy and the required paperwork's completeness.
- Coordinates all annual open enrollment activities.
- Serves as primary contact for plan vendors and third-party administrators.
- Oversees transfer of data to external contacts for services, premiums, and plan administration.
- Documents and maintain administrative procedures for assigned benefits processes.
- Ensures compliance with applicable government regulations.
- Ensures timeliness and accuracy of required reporting and fees.
- Coordinates daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships, and compliance testing.
- Oversees maintenance of employee benefits documents, maintain group benefits database, and update employee payroll records.
- Gathers employee data and oversee the processing of benefits billings to employees that are not funding benefits through payroll deductions.
- Provides customer service support to internal and external customers.
- Develops communication tools to enhance understanding of the company's benefits package.
- Coordinates and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
- Provides training and support to employees.
- Performs other duties as required.
Knowledge, Skills, and Abilities
- Knowledge of general human resources management theories and principles.
- Ability to interpret and explain personnel policies, rules, and regulations.
- Knowledge of all benefits provided by the Property Appraiser of Miami Dade County.
- Knowledge of specific regulations and procedures relating to maintaining personnel records.
- Ability to support and operate in a diverse, inclusivity, collaborative, and teamwork culture.
- Extensive proficiency in computer software (Microsoft Office Suite).
- Some knowledge of the provisions of current collective bargaining agreements as applicable to the area of assignment.
- Ability to maintain a high level of confidentiality.
- Ability to communicate clearly and concisely, verbally and in writing.
- Ability to establish and maintain effective working relationships with OPA staff, the Miami-Dade County Human Resources Department, and other public and private entities.
- Strong analytical and problem-solving skills.
- Thoroughly understand local, state, and federal employment, HR, and policies laws.
- Proficient with or the ability to quickly learn the organization's HRIS, payroll, and similar employee management software.
- Excellent Customer Service Skills.
Application Deadline 10/19/2025