Job Description
Job Description
Job Title: Receptionist
Location (On-site, Remote, or Hybrid?): Miami Gardens, FL (onsite)
Contract Duration: Contract until 03/23/2026
Work Hours: 7AM - 5PM
Position Description
Performs routine work at the Front Desk Reception area providing assistance and directions in person and over the telephone. The employee receives callers; answers routine questions on City procedures, operations, and functions; and directs callers to destinations. An employee in this class operates standard office equipment such as photocopiers, fax machine, mailing equipment, and personal computer. Employee is required to maintain solid customer relationships by handling questions and concerns professionally. Work is performed under general supervision and reviewed for quality of service rendered to employees and the public.
Skills Required
- Proficient in the use of personal computers in a Windows environment.
- Ability to efficiently and courteously answer multiple telephone lines
- Ability to accurately take clear, concise messages or route callers.
- Highly reliable and independent worker.
- Ability to read, understand and apply policies/procedures.
- Ability to accurately format and keyboard data.
Skills Preferred
- Knowledge of telephone etiquette techniques and effective interpersonal skills.
- Knowledge of procedures for operating various office equipment, including personal computers.
- Knowledge of standard formats used for a variety of letters, memos, and related documents.
- Knowledge of English spelling and grammar.
Experience Required
- Ability to operate a personal computer to prepare a variety of correspondence using a variety of software/applications.
- Ability to compose letters, memos, and related documents covering a variety of routine work related topics.
- Ability to operate a variety of standard office equipment.
- Ability to sort/file alphabetically, chronologically, and numerically.
- Ability to keyboard. Ability to prioritize work activities.
- Ability to establish and maintain effective working relationships with co-workers, other departments, council members and the public in a manner conducive to full performance and high morale.
- Ability to work effectively with confrontational persons both in person and by telephone.
- Ability to communicate effectively both orally and in writing and understand and follow oral and written instructions.
- Ability to receive and place telephone calls and provide solid customer relationships by handling questions and concerns with speed, accuracy and professionalism.
- Ability to operate switchboard accurately, efficiently and with speed.
Experience Preferred
Experience working in municipal government and delivering exceptional customer service highly desirable.
Education Required
- Graduation from high school; two (2) years of administrative/secretarial experience.
- Must possess and maintain a valid Florida Driver's License throughout employment.
Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
We also have national recruiting
Company Description
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting