Job Description
Job Description
We are looking for a dynamic social media representative to join our company. In this role, you'll be in charge of communicating with customers via social media platforms, working with the marketing team to create social media strategies, and attending any meetings pertaining to social media to represent our company.
Social Media Representative Responsibilities:
Attending to all customer queries, concerns, and comments posted to the company's social media platforms.
Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
Working with the marketing team to develop comprehensive social media strategies.
Maintaining a working knowledge of company products to effectively communicate with customers.
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Social Media Representative Requirements:
A bachelor's degree in social media management, marketing, or a related field.
Excellent knowledge of social media best practices.