Job Description
Job Description
Server Assistant – Job Description
The Server Assistant supports service execution at SEIA by assisting the Captain in delivering a polished, well-paced, and attentive dining experience. This role focuses on table maintenance, service flow, and anticipatory support while developing strong menu knowledge to confidently support the Captain during service.
Your Responsibilities:
• Support the Captain in delivering seamless service throughout the dining experience, including table maintenance, resets, and service flow.
• Assist with food and beverage delivery, clearing, and re-setting tables in coordination with coursing and pacing.
• Develop working knowledge of all food and beverage menus to support the Captain in describing dishes, ingredients, and preparations, and take orders when appropriate.
• Reinforce menu details and respond to basic guest questions, deferring more complex guidance to the Captain.
• Anticipate guest needs and respond promptly to requests with professionalism and attention to detail.
• Maintain cleanliness, organization, and readiness of assigned sections, service stations, and guest-facing areas.
• Communicate clearly with the Captain and FOH team regarding table status, guest needs, and timing.
• Support opening and closing procedures as assigned.
• Uphold SEIA service standards, presentation, and hospitality language at all times.
• Actively participate in menu education and service training.
Your Qualifications:
• 1 year+ of experience in a server role or other guest-facing service support position within a hospitality environment.
• Strong work ethic, positive attitude, and willingness to learn.
• Ability to work efficiently in a fast-paced, high-touch service environment.
• Clear communication skills and attention to detail.
• Ability to take direction and work collaboratively as part of a service team.
• Flexible availability, including nights, weekends, and holidays.
• Genuine interest in hospitality, cuisine, and professional growth.
What We Offer:
• Comprehensive Medical, Dental, and Vision Insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
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