HR Business Partner

Job Description

Job Description

Job Summary

CHW is seeking an experienced and proactive HR Business Partner to support our growing multi-specialty healthcare organization, which includes OBGYN, Pediatrics, Primary Care, Aesthetics, and Corporate operations. The HRBP will serve as a strategic advisor and operational resource to managers and employees, driving key HR initiatives and ensuring alignment between business goals and HR practices. This individual will play a vital role in employee relations, talent management, compliance, and organizational development. This role will have a strong focus on recruiting, hiring, onboarding, and supporting employee success throughout the employee lifecycle.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Duties/Responsibilities:

• Serve as a trusted advisor to department leaders across all CHW divisions, providing guidance on employee relations, performance management, workforce planning, and organizational effectiveness.
• Deliver day-to-day performance management support to line managers, including coaching, counseling, career development, and corrective action guidance.
• Foster positive employee relations by working closely with managers and staff to improve workplace relationships, build morale, and increase productivity and retention.
• Conduct effective, thorough, and objective investigations to resolve complex employee relations issues.
• Hold regular (e.g., weekly) meetings with assigned business units to maintain alignment and proactively address HR matters.
• Analyze HR trends and metrics in collaboration with the HR team to develop targeted programs, solutions, and policies.
• Ensure compliance with federal, state, and local employment laws; partner with legal counsel as needed to mitigate risk.
• Provide interpretation and guidance on HR policies and procedures.
• Support organizational changes by advising on business unit restructures, workforce planning, and succession planning.
• Draft and manage employment terms for new hires, promotions, and internal transfers.
• Identify training and development needs across departments, including executive coaching opportunities.
• Participate in the evaluation and follow-up of training programs to ensure they meet learning objectives and operational goals.
• Administer health and welfare benefit plans, including reconciliation of benefit statements and conducting periodic audits.
• Process payroll and insurance documentation, ensuring accuracy and compliance with internal policies.
• Respond to employee inquiries and provide high-quality customer service on HR-related matters.
• Maintain accurate I-9 documentation and assist with background checks and onboarding tasks.
• Support recruitment activities by tracking candidate statuses, conducting follow-ups, and assisting with the hiring process.
• Assist with employee terminations, exit processes, and performance evaluation procedures.
• Perform other related duties as assigned to support the HR team and CHW's strategic objectives.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to build trust, influence stakeholders, and manage sensitive matters with discretion.
• Strong working knowledge of employment laws and HR best practices
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Minimum of 4 years of experience resolving complex employee relations issues or, or 3 years of related experience and/or training; or an equivalent combination of education and experience.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Bachelor's degree preferred.
• SHRM Certified Professional (SHRM-CP) or PHR/ SPHR credential or ability to obtain certification within one year of employment
  • HR certification (PHR/SPHR or SHRM-CP/SCP) strongly preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Experience:

• HR Experience: 4 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Work Location:

• On location / CHW Business Units

Job Type:

• Full-time

Medical specialties:

• Ob/Gyn
• Pediatrics
• Family
• Non-Profit
• Aesthetics
• Primary Care
• Medical Billing