Job Description
Job DescriptionHVAC Service ManagerPosition Summary
A growing HVAC services company is seeking an experienced Service Manager to lead HVAC service operations, supervise technicians, and ensure safe, high-quality service delivery. This role oversees scheduling, customer satisfaction, technician performance, and operational efficiency across the Miami metro area
Key Responsibilities
-
Lead and mentor a team of HVAC service technicians
-
Manage dispatching, scheduling, and daily service operations
-
Ensure compliance with HVAC codes, OSHA safety standards, and EPA regulations
-
Provide technical troubleshooting support on complex HVAC systems
-
Maintain strong customer relationships and service quality standards
-
Oversee inventory, service vehicles, and equipment
-
Monitor department performance, labor costs, and service KPIs
-
Conduct training, coaching, and performance evaluations
Qualifications
-
4–6+ years of HVAC service experience
-
2+ years in HVAC supervision or service management
-
EPA certification required
-
Strong knowledge of residential and/or commercial HVAC systems
-
Experience with dispatching or service management software
-
Valid driver’s license and strong leadership skills