Receptionist

Job Title: Receptionist

Industry: Healthcare

Location (City, State): Tampa, FL

Assignment Type: Contract

Pay: $18 / hr

Work Schedule: Full-Time

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Addison Group is partnering with a respected healthcare organization seeking a friendly and professional Receptionist to serve as the first point of contact for patients, visitors, and staff. This role is ideal for someone who enjoys providing exceptional customer service while supporting daily administrative operations in a fast-paced medical environment.

Job Description:

The Receptionist will oversee front desk operations, greet visitors, manage incoming calls, and provide administrative support to ensure the office runs efficiently. The ideal candidate is organized, personable, and capable of handling multiple responsibilities while maintaining a welcoming and professional atmosphere.

Key Responsibilities:

• Welcome patients, visitors, vendors, and staff while providing outstanding customer service.
• Direct guests to the appropriate departments and assist with general questions or requests.
• Answer and route incoming phone calls using a multiline phone system while taking accurate messages when needed.
• Maintain a clean, organized, and professional reception area.
• Manage visitor check-in procedures and issue visitor badges in accordance with office security protocols.
• Notify team members promptly when visitors arrive.
• Respond to routine and emergency calls by following established office procedures.
• Receive, process, and distribute incoming and outgoing mail, packages, and deliveries.
• Coordinate shipments through common carriers and postal services.
• Assist with general office support, including filing, copying, scanning, and document preparation.
• Monitor office equipment and report maintenance needs while helping maintain office supplies and equipment logs.
• Provide additional administrative support as assigned.

Qualifications:

• High school diploma or GED required.
• Previous experience in a receptionist, front desk, customer service, or administrative support role.
• Experience operating a multiline telephone system.
• Working knowledge of general office procedures and standard office equipment, including copiers, printers, scanners, and computers.
• Strong interpersonal and communication skills.
• Excellent organizational skills with the ability to multitask in a busy environment.
• Professional demeanor with a strong commitment to customer service.
• Ability to maintain confidentiality while handling sensitive information.

Additional Details:

• Position requires consistent onsite attendance.
• Fast-paced healthcare environment supporting patients, visitors, and internal staff.
• Opportunity to contribute to a collaborative and patient-focused team.
• Additional administrative responsibilities may be assigned based on business needs.

Perks:

• Medical, dental, vision, and 401(k) benefits.
• Collaborative and supportive team environment.
• Opportunity to gain experience within the healthcare industry.
• Stable full-time schedule.
• Professional growth opportunities.

Preferred Qualifications:

• Familiarity with medical terminology.
• Bilingual in English and Spanish.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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