<h3>Job Description</h3>
Job Description
Overview
Our Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
Under the direction of the Players’ Club Supervisor and Players’ Club Manager solicits and identifies new gaming customers for the Player’s Club program. Maintains customer information while assuring the highest standards of data entry and guest relations and assists with mobile sign-ups for guests on the casino floor.
Essential Job Functions:
<ul>
<li>Greet and interact with guests in the casino in a courteous and professional manner. </li>
<li>Promote Hard Rock Hotel &amp; Casino by communicating with guests in an enthusiastic, helpful and friendly manner. </li>
<li>Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information. </li>
<li>Create and issue Players’ Club cards and promote the program and related promotions. </li>
<li>Maintain integrity of database by following precise standards of data entry. </li>
<li>Ensure the protection of customers’ rewards and credit lines. </li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>6 months customer service experience, most preferably in a casino or hospitality environment.</li>
<li>Must possess exceptional guest service skills.</li>
<li>Must have good verbal communication skills.</li>
<li>Must have good phone etiquette.</li>
<li>Must have basic computer skills.</li>
<li>Must be able to work standing/walking for long periods of time, with or without reasonable accommodation.</li>
<li>Must be team-oriented and must enjoy working with and assisting people.</li>
<li>Must be able to communicate effectively in English, specific to position duties and responsibilities.</li>
<li>Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.</li>
<li>This position requires frequent sitting, walking, sometimes stooping, bending and lifting up to a maximum of 40 lbs.</li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

REP I - PLAYERS CLUB - FT

<h3>Job Description</h3>
Job Description
The Financial Aid Coordinator conducts overviews for student financial aid, entrance and exit interviews, and packages financial aid for all new student enrollments, as well as, continuing students. 
This position awards and tracks Federal Pell Grants and other federal student loans, Florida Student Assistance Grants, and Student Educational Opportunity Grants.
 
Pembroke Pines Campus: In-Person / On-site.
Hourly Pay: $19.21 Per Hour
 
Minimum Requirements:
<ul>
<li>Available to start on Tuesday, Jan 20th, 2026.</li>
<li>Completed high school diploma or higher.</li>
<li>Bilingual in Spanish and English (written, read, and verbal).</li>
<li>At least 2 years of experience directly related to the duties and responsibilities specified.</li>
<li>Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.</li>
</ul>
 
Essential Duties and Responsibilities:
<ul>
<li>Monitor, evaluate, and recommend financial aid to qualified student applicants.</li>
<li>Meets with students to analyze student eligibility for financial aid; review and approve student loans. Input FAFSA’s daily and print needs analysis for file Review, monitor, and adjust student aid awards as necessary. Resolve student appeals pertaining to their financial aid eligibility/awards.</li>
<li>Advise current and future students regarding financial aid opportunities and procedures; respond to inquiries from students and parents; interpret and explain government and other regulatory requirements relative to financial aid.</li>
<li>Collect and analyze data; prepare financial aid reports and applications for funds; prepare forms for office and student use.</li>
<li>Present statewide programs to students and parents; compile and edit student financial aid informational materials; coordinate financial aid delivery to off-campus students</li>
<li>Mail Financial Aid packets to future students upon receipt of their application Meet with the Admissions Department regularly to discuss the status of future students</li>
</ul>
Benefits:
<ul>
<li>Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care</li>
<li>Dental/Vision Insurance Coverage</li>
<li>12 Paid Holidays / Paid Time Off / Paid Volunteer Day </li>
<li>401[k] with 50% Employer Matching</li>
<li>Short-Term Disability Life Insurance</li>
<li>Supplemental Life Insurance Options </li>
<li>Growth Opportunities / Education Assistance and Professional Development Benefits</li>
</ul>
 
No Cost Benefits:
<ul>
<li>Group Life Insurance </li>
<li>Long Term Disability</li>
<li>Talent Referral Program </li>
<li>TicketsatWork - Discount Entertainment Program</li>
<li>Enjoy a paid day off on your birthday (available to full-time employees after two years)</li>
</ul>
 
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor’s, and master’s, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.

Financial Aid Coordinator (Full-Time Temp)

<h3>Job Description</h3>
Job Description
The Social Services Case Manager provides a range of intensive and individualized customer-centered case management services requiring advanced knowledge in a field of science or learning acquired through a prolonged course of specialized intellectual instruction and training. The Case Manager regularly exercises discretion and independent judgment to assess the needs of active client cases in their assigned territories and decide upon a course of action to be followed and to coordinate, organize, and address the needs for social services including making a determination of how best to fill any existing gap in providing such services. The Case Manager educates customers and their families about proper epilepsy care; counsels them concerning appropriate actions to be taken; and guides and puts them in contact with available resources and identifies and assists them in obtaining appropriate social services within the context of applicable policies and procedures. The Case Manager prepares all required reports, documentation, and plans for service.
Responsibilities:
<ul>
<li>Evaluate, analyze, and review newly open cases completed by the Centralized Intake Team to determine action to be taken. </li>
<li>Ensure timely and appropriate continuation of services via phone, internet, mail and/or face to face.</li>
<li>Develop an individualized comprehensive plan of care, including the social, psychological, epilepsy education, living, vocational, educational, transportation, financial and medical needs for people with epilepsy, which incorporates the customer’s limitations, needs and capabilities.</li>
<li>Ensure that accurate customer records are maintained in a time efficient manner, including completing detailed progress notes and maintaining current documents.</li>
<li>Provide ongoing support by determining and using strategies, intervention, internal and external referrals, and solicitation of community resources to generate goals and objectives as delineated in the plan of care.</li>
<li>Provide customer follow up if needed at regular intervals to measure progress and assess needs for modification/adjustments to current plan of&nbsp;care.</li>
<li>Capability to meet customers face to face as requested in locations of mutual agreement.</li>
<li>Network with community agencies to explore and keep abreast of new information and resources available.</li>
<li>Provide data and reports as required and/or requested.</li>
<li>Assist in promotion of summer camp for children with epilepsy and other department/agency related activities.</li>
<li>Provide office management including deposits, petty cash, approving invoices, ordering office supplies, ensuring office equipment is functional, staffing the office, etc. when needed.</li>
<li>Participate in EAFLA fundraising activities, staff, and department meetings.</li>
<li>Abide by all EAFLA and state policies, procedures, and mandates.</li>
<li>Perform any other related duties as assigned from time to time.</li>
<li>Always represent the agency in a positive manner. </li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in human services discipline including Psychology, Social Work, Sociology</li>
<li>3+ years' experience in social services</li>
<li>Ability to work independently in an offsite location with minimal supervision. </li>
<li>Excellent communication skills, orally and in writing. </li>
<li>Bi-lingual English and Creole or Spanish, preferred.</li>
</ul>
Compensation: $45,000 -$50,000
No Third Party Agencies or Submissions Will Be Accepted.&nbsp;&nbsp;
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP &nbsp;
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Social Services Case Manager

<h3>Job Description</h3>
Job Description
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
POSITION SUMMARY: 
The Legal Assistant will work directly with their attorney and litigation paralegal to support ongoing cases in compliance with Florida’s Rules of Civil Procedure. Responsibilities include obtaining medical records, updated bills, liens, loans, and PIP logs; drafting legal documents for attorney review; and communicating with clients and opposing counsel.
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Review and rename medical records, bills, NPNP records, LOPs, PIP logs &amp; health insurance liens.</li>
<li>Read and review intake, notes, and discovery.</li>
<li>Request medical records, bills, and diagnostic CDs.</li>
<li>Create full sets of medical records &amp; bills.</li>
<li>Prepare medical notebooks for depositions, mediations &amp; trials.</li>
<li>Enter visits and physician names for medical chronologies and Expert/Witness lists.</li>
<li>Audit medical bills.</li>
<li>Process invoices for medical records, bills, and diagnostic CDs.</li>
<li>Review health liens, prepare health lien keys, and dispute all unrelated claims.</li>
<li>Follow up with medical providers &amp; update files accordingly.</li>
<li>E-file legal documents in Florida’s E-portal system.</li>
<li>Save documents and enter witnesses/contacts names in case management system</li>
<li>Draft legal court documents including subpoenas.</li>
<li>Communicate with clients monthly.</li>
<li>Coordinate client transportation for appointments.</li>
<li>Maintain attorney’s calendar.</li>
<li>Act as interpreter for attorney with non-English speakers if capable</li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time, 8:00 am to 5:00 pm, M-F.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual, fluent in English/Spanish. Creole is a plus.</li>
<li>Strong customer service skills.</li>
<li>Legal experience, including experience with clients, preferred.</li>
<li>Proficient in Microsoft Office (Word, Excel, PowerPoint) and Adobe Pro or other similar PDF software.</li>
<li>Ability to communicate effectively and efficiently.</li>
<li>Manage heavy workload in a fast-paced environment.</li>
<li>Excellent organizational skills and being able to multitask and prioritize workload. </li>
<li>Teamwork oriented.</li>
</ul>
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
Equal Opportunity Statement
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Bilingual (English/Spanish) Legal Assistant

<h3>Job Description</h3>
Job Description
Overview
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.
Our Company Purpose &amp; Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion &amp; Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. 
Who You Are
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. 
Keeping You Safe
<ul>
<li>The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. </li>
<li>Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. </li>
<li>COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers</li>
</ul>
Why HCSG
At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
 
Responsibilities
Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately sixteen (16) weeks. The program focuses on different aspects of managing your own account, including:
<ul>
<ul>
<li>General Training &amp; Comprehension - Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions and, as such, can operate, and teach others how to operate, a variety of industrial kitchen equipment.</li>
<li>Leadership Development - Lead small groups of line staff in food preparation, serving, and clean-up activities on varying shifts as needed.</li>
<li>Policies &amp; Procedures - Learn to provide leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. </li>
<li>Reporting - Train in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. </li>
<li>Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs.</li>
<li>Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.</li>
</ul>
</ul>
<ul>
<li>Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.</li>
</ul>
<ul>
<li>Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.</li>
<li>Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.</li>
<li>Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.</li>
<li>Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.</li>
</ul>
 
Qualifications
<ul>
<li>Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.</li>
<li>After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.</li>
<li>An associate’s degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred.</li>
<li>Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. </li>
<li>Certified Dietary Manager (CDM) course participant, or certification as required by State &amp; County law.</li>
<li>Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.</li>
<li>Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.</li>
<li>Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.</li>
<li>May be required to complete an approved sanitation and safety course.</li>
<li>Must be able to be at work as scheduled and on time.</li>
<li>Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.</li>
<li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. </li>
<li>Must be able to perform routine, repetitive tasks continuously.</li>
<li>Must be able to work around food and cleaning products.</li>
<li>Must live in the service area.</li>
</ul>

Dining Services - Manager in Training

<h3>Job Description</h3>
Job Description
Job Title ReStore Cashier 
Reports To Restore Managers &amp; GM
Job Statement
Position will be responsible for processing payments for purchase of items, while providing a welcoming and positive shopping experience for customers and callers at the ReStore. Other tasks include: answering telephones, scheduling pick-ups, as well as providing merchandise and store information, directions, etc.
Requirements/Qualifications: 
• Must have strong customer service and interpersonal skills 
• Must have the ability to operate a cash register with proficiency. Experience working in a retail store environment is desirable. 
• Exhibit accuracy and good record-keeping when handling financial transactions.
• Must be able to stand for 4 hours at a time and be able to lift 25+ lbs. with assistance. 
• Education: Minimum High School Diploma or GED 
• Must be dedicated to Habitat for Humanity of Broward’s Mission, and willing to work closely with all staff and volunteers. 
• Must pass background check and drug testing.

Responsibilities: 
• Operate a cash register to document sale of merchandise. Refer to established pricing schedules and office records to verify pricing. 
• Provide superior customer service to donors and customers (Greet customers, answer questions, provide assistance as needed, etc.)
 • Maintain and balance cash drawer at the end of each day. 
• Process cash, credit card and check transactions, following established procedures for each type of sale. 
• Answer telephone and provide store information, directions, etc. to callers. 
• Assist with customer drop-off donations 
• Maintain orderly and clean work area. 
• Direct pricing and operation questions to ReStore Manager or designated staff. 
• Regularly communicate with ReStore Manager regarding sales issues and problems. 
• Provide Follow all store policies and procedures.
• Perform other general duties as assigned.

Cashier

<h3>Job Description</h3>
Job Description
About the Role:
As the Thryve Spa Receptionist, you will serve as the welcoming face and primary point of contact for all members and guests visiting the spa and fitness center. Your role is critical in creating a positive first impression by providing exceptional customer service and ensuring smooth and efficient front desk operations. You will manage appointment scheduling, handle guest inquiries, and coordinate with spa therapists to optimize service delivery. This position requires maintaining a calm and professional demeanor while managing multiple tasks in a fast-paced environment. Ultimately, your efforts will contribute to an outstanding guest experience that encourages repeat visits and enhances the spa’s reputation.
Minimum Qualifications:
<ul>
<li>Must be CPR/AED Certified</li>
<li>Minimum of two years experience with customer service in a country club or service-oriented environment.</li>
<li>Proven interpersonal communication skills and customer service techniques.</li>
<li>Ability to function as a team player and through coaching and counseling, bring out the best in his/her staff.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in a spa, wellness center, private club, or luxury hospitality environment.</li>
<li>Knowledge of health and safety regulations relevant to spa operations.</li>
<li>Training in conflict resolution or guest relations.</li>
</ul>
Knowledge and Skill Requirements:
<ul>
<li>Must possess a thorough working knowledge of computer programs including but not limited to Microsoft Excel, Word and Publisher. </li>
<li>Scheduling and point of sale software knowledge preferred but not required.</li>
<li>Must be sensitive to member/guest needs and wellness related issues.</li>
<li>Needs a flexible schedule to work nights, days, weekends and holidays.</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome guests warmly upon arrival, ensuring a friendly and professional atmosphere.</li>
<li>Manage appointment bookings, cancellations, and rescheduling using the spa’s scheduling software.</li>
<li>Answer phone calls and respond to guest inquiries both verbally and in writing in a timely and courteous manner.</li>
<li>Maintain accurate guest records and process payments efficiently at check-out.</li>
<li>Coordinate with spa therapists and other staff to ensure seamless service delivery and guest satisfaction.</li>
<li>Handle guest complaints or concerns with empathy and escalate issues to management when necessary.</li>
<li>Maintain the cleanliness and organization of the reception area and ensure all promotional materials are up to date.</li>
<li>Work flexible hours, including evenings, weekends, and holidays, to meet the spa’s operational needs.</li>
<li>Evaluate and respond to all member inquiries involving member accounts.</li>
<li>Ensure all club policies and procedures relating to daily operations and member facility utilization are being followed.</li>
<li>Follow opening and closing procedures throughout facility including locker rooms, dispensaries, spa, salon, fitness center, studios and aquatic areas.</li>
<li>Assist department leaders with special events, projects and other programming including, but not limited to lecture series, charity events and promotions.</li>
<li>Replenish linens throughout facility including locker rooms, dispensaries, spa, salon, fitness center, studios and aquatic areas.</li>
<li>Enhance spa experience by assisting with locker use, offering spa sandals and guiding members/guests to appropriate areas.</li>
<li>Coordinate point of sale procedures for all service appointments including but not limited to Personal and Pilates training, Spa and Salon services, series redemptions, gift cards, retail transactions and guest fee purchases.</li>
<li>Communicate concerns to Spa and Fitness Director or Coordinator on duty.</li>
<li>Any and all other functions as deemed appropriate or necessary by the Spa and Fitness Director to ensure the overall quality of the products and services delivered to the members and guests.</li>
</ul>
Skills:
The required skills are essential for delivering excellent member/guest service and ensuring smooth front desk operations. Showing initiative allows you to anticipate guest needs and resolve issues proactively, enhancing the overall experience. Working well under pressure is critical when managing busy periods and multiple guest requests simultaneously. Effective communication, both verbal and written, ensures clear and professional interactions with guests and team members, fostering positive relationships. Flexibility in scheduling enables you to support the spa’s operational demands, including peak times and special events, ensuring consistent service quality.

SPA RECEPTIONIST

<h3>Job Description</h3>
Job Description
JOB PURPOSE
The Sales Support Representative provides administrative, operational, and customer support to the Sales team to drive revenue and ensure a smooth end-to-end sales process. This role acts as a liaison between Sales, customers, and internal departments by managing orders.
PRIMARY RESPONSIBILITES
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide administrative and operational support to the Sales team to ensure a smooth end-to-end sales process.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the sales team with order processing, quotations, and invoice preparation
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare, manage, and process sales quotes, proposals, contracts, and customer orders.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enter, track, and close customer orders, coordinating with Operations, Warehouse, and Finance teams.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve as a point of contact for customer inquiries related to orders, products, payments, and documentation.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up with customers on outstanding payments and required documentation; send payment lists as needed.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accurately enter, update, review, and maintain customer, order, and payment data in internal systems, spreadsheets, CRM, and contact management tools, ensuring accuracy and completeness.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and manage spreadsheets for order tracking, payments, and sales activity.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate basic sales reports and support sales performance tracking.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support showroom and inventory organization, ensuring displays are accurate, clean, and well-maintained.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify opportunities to improve sales processes, accuracy, and overall efficiency.

QUALIFICATIONS
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in sales support, customer service, administrative, or related roles preferred.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational skills with exceptional attention to detail.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to multitask, prioritize, and work effectively in a fast-paced environment.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bilingual preferred.

WORKING CONDITIONS:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regular interaction with Sales teams, customers, and internal departments.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business casual attire with closed toe footwear.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standard business hours.
Company DescriptionAudrey Morris Cosmetics is a premier custom &amp; private label cosmetics, skincare and hair care manufacturer located in FL. Our skilled chemists have been formulating and manufacturing products for over 60 years. Let us help you create your own unique line of products and make your ideas a reality. AMC has the highest quality and integrity of service in the cosmetics business. We strive to work with you, the client, to meet your needs. We take pride in consistently providing the best to all types of clients, small and large. When you work with Audrey Morris Cosmetics Int. You'll receive superior customer service, innovative product development, and full service contract manufacturing. Since 1965, we’ve been providing the very best in custom formulated and private-label hair care products, including salon quality shampoos, conditioners, styling products, and treatments. 
<h3>Company Description</h3>
Audrey Morris Cosmetics is a premier custom &amp; private label cosmetics, skincare and hair care manufacturer located in FL. Our skilled chemists have been formulating and manufacturing products for over 60 years. Let us help you create your own unique line of products and make your ideas a reality.\r\n\r\nAMC has the highest quality and integrity of service in the cosmetics business. We strive to work with you, the client, to meet your needs. We take pride in consistently providing the best to all types of clients, small and large.\r\n\r\nWhen you work with Audrey Morris Cosmetics Int. You'll receive superior customer service, innovative product development, and full service contract manufacturing.\r\n\r\nSince 1965, we’ve been providing the very best in custom formulated and private-label hair care products, including salon quality shampoos, conditioners, styling products, and treatments.

Sales Support Representative

<h3>Job Description</h3>
Job Description
Overview
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
JOB DESCRIPTION:
The incumbent assists with preparation of foods in the Sunset Grill. All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures.
SERVICE INITIATIVE:
<ul>
<li>Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused</li>
<li>Treat Guests with a sense of caring and individuality while effectively identifying their specific needs</li>
<li>Inform Supervisor of Guest needs which may require special accommodations</li>
<li>Show special recognition of frequent Guests</li>
<li>Maintain a safe, clean and comfortable environment for Guests at all times</li>
<li>Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return</li>
<li>Present a neat, clean and well-groomed appearance at all times</li>
<li>Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests</li>
<li>Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility</li>
<li>Promote positive public relations and create an enjoyable atmosphere for all</li>
<li>Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations</li>
<li>Maintain a professional and positive relationship with vendors, Guests and co-workers</li>
<li>Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance</li>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations</li>
</ul>
 
Qualifications
QUALIFICATIONS:
<ul>
<li>High school diploma or GED required. </li>
<li>A culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience. </li>
<li>Must possess a knowledge of sanitation and quality food preparation techniques.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li> The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

COOK II - SUNSET GRILL - FT*

<h3>Job Description</h3>
Job Description
Patient Care Representative
Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company’s proprietary software with the goal of supporting company initiatives and patient assignment. This job description may be edited at any time per the company’s needs, with relevant notice to the employee. Reliable transportation and Spanish fluency are required.
Essential Duties and Responsibilities:
<ul>
<li>Coordinate patient assignment project-based work by contacting and scheduling patients for appropriate visits.</li>
<li>Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits.</li>
<li>Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives.</li>
<li>Use company software to track patients in the system and ensure proper outreach to beneficiaries.</li>
<li>Contact and schedule patients for appropriate appointments for company participants.</li>
<li>Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service.</li>
<li>Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested.</li>
<li>Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems.</li>
<li>Remotely integrating practice EMRs with the company’s to transition into care coordination for our designated PAC team as needed.</li>
<li>Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes.</li>
<li>Collect office data representing practices’ performance with various patient care services and collect patient data for use through our eligibility system.</li>
<li>File and retrieve documents and reference materials.</li>
<li>Ensure validity of the reporting system, track patient logs within the software.</li>
<li>Must abide to all HIPAA, Confidentiality and Privacy laws.</li>
</ul>
Education / Experience:
<ul>
<li>Must have a minimum or pursuit of AA / Bachelor’s degree</li>
<li>1-2 years’ experience in a healthcare environment</li>
<li>1-2 years’ experience working with major EMR software</li>
<li>(eClinical, Athena, PracticeFusion, etc.)</li>
<li>1-2 years of experience using Microsoft Excel and other Microsoft products</li>
</ul>
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
<ul>
<li>Superior organizational and planning skills</li>
<li>Effective written and verbal communication skills</li>
<li>Superior customer service</li>
<li>Problem analysis and problem solving skills</li>
<li>Keen judgment and decision-making ability</li>
<li>High confidentiality awareness</li>
<li>Knowledge of HIPAA: Legal and ethical consideration related to employee information</li>
<li>Attendance/Punctuality - Is consistently at work and on time.</li>
<li>Attention to detail and accuracy</li>
<li>Unrestricted driver's license.</li>
<li>Knowledge of standard office administrative practices and procedures</li>
<li>Reliable transport</li>
</ul>
Physical Demands:
<ul>
<li>While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitors for prolonged periods. The employee may lift and/or move up to 10 pounds.</li>
</ul>
**********************************************************************************************************************************************************************************************************************************************************
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Tuition reimbursement</li>
<li>Vision insurance</li>
</ul>
Medical Specialty:
<ul>
<li>Primary Care</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>Overtime</li>
</ul>
Education:
<ul>
<li>Associate's (Preferred)</li>
</ul>
Language:
<ul>
<li>Spanish (Required)</li>
</ul>
Ability to Commute:
<ul>
<li>Palm Springs, FL 33406 (Required)</li>
</ul>
Willingness to travel:
<ul>
<li>75% (Required)</li>
</ul>
 
Work Location: In person

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